Question about Microsoft Xbox 360 Console

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Reading games problems + others

Ok so i bought a new game and i try and play it in my 360 and i keep getting an "to play this game you need to insert it into an xbox 360" after a few attempts the game will load but its loud then after a while it will make a loud grinding noise then the xbox will slow down i have had the 3 red rings before but sent it to microsoft before and they fixed it the problem only occured after a few weeks of having the xbox back

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It sounds like the xbox's drive is ready to pack in. unfortunately it sounds like it is going to have to go back to microsoft.

- John

Posted on Jun 23, 2008

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2 Answers

Xbox 360 will not read games. When it reads them as dvds and then it goes to a white screen and it saysa: insert into a 360 to play


Ughhh! I had the same problem. I'm sorry to say that you may have ruined the game. Scratches, Food, Other **** gets on them and you fail. It's Ok! Just Call and get support. I'll walk you through steps.

1) Try a different game.

2) Still Not Working? Well then Call the Place You Bought It From.

3) If they give you the **** about contacting Microsoft for support, you may have too.

4) Check with a local Tech First! This will save you some money.

5) If you are still a failure contact Microsoft here https://support.xbox.com/support/en/us/nxe/emailsupport.aspx
or 1.800.469.9269

6) If it's still not working, you're screwed. Go die you Failure! >:D

Feb 16, 2010 | Microsoft Xbox 360 Console

1 Answer

My 360 will play all my older games with no problem. Once I try a brand new game (mass effect 2 and others) goes from reading to open tray.


oh i had a problem like this before and in the end i got so sick of it and just bought a new xbox 

mine came from someone kicking my xbox accidently and then it wouldnt read newer games eventually it just stopped reading any i would recommend calling microsoft and getting it looked at or just getting a new one

Jan 30, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 fails to read xbo 360 games. System turns on and works properly, able to play arcade games from harddrive and read dvds to play movies. When 360 games are inserted into tray the error message...


sounds like ure laser is on the way out has the drive been changed at all? try cleaning the laser with a cleaning disk if still no joy its a new laser by the sound of it might be cheaper to find a repair shop local than sending it to ms

Apr 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Bought new dvd drive benq 6038


LOL well 9 months later, I'll answer your question. EVERY Xbox360 dvd drive is "married"to it's motherboard. The communication between the drive and motherboard is encrypted with a key (aka- DVD-key) IF you don't flash the dvd-key from the original drive to the replacement then there is no way the Xbox will ever be able to play anythngg other than music and dvds. You NEED the correct key to encrypt/decrypt the 360 games so the motherboard can understand it.

Mar 26, 2009 | Microsoft Xbox 360 Console

1 Answer

Inserted disc press play grinding sound and disc left scrapped


If your xbox box it's new I would take it back and get another one, becase you do probable have problems with your dvd drive and it will keep scratching the games. the laser on the drive doesn't work as hard when playing a music cd than when it plays a game or a dvd.

If you don't want to take it back, then play a couple dvds and if it reads then fine then you could try again. it shiudn't take more than ten second to read a game so if its taking longer just get it out.

Dec 27, 2008 | Microsoft Xbox 360 Console

1 Answer

We just bought a game online from america and when we tried to play it it said insert format disk which we don't have. what can we do?


Ok what console is the issue with? I bought a fifa 07 game for my 360 and it was from england, my 360 did not play that regions games... let me know and we might be able to hash it out!

May 27, 2008 | Video Game Consoles

2 Answers

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i need help joining online

Feb 03, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc errors in xbox 360


it sounds like you play it a lot you need to clean the Len's if your not very good at taking any thing a part then don't do it get your self a cleaning disk from any QD, map-land, pound land, its very cheap it might need doing 4/5 time before you play any games OK try it what do you have to lose.

Jan 03, 2008 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 doesn't want to play any 360 games but it plays xbox games.


hi,

Take a look at this:
http://support.microsoft.com/kb/909819/en-us

Also call 1800-4my-xbox and talk with them, you may can get the xbox360 replaced for a new one.

Also check these recent problems on xbox.com:
http://www.xbox.com/en-US/support/?WT.svl=nav


Good luck,
Cam

Oct 11, 2007 | Microsoft Xbox 360 Console

8 Answers

Discs not reading , not cutting off


Your laser/drive have gone bad. I would suggest contacting your local game stores to see if they do console repairs. If not then you would have to buy the drive/laser and install yourself, that or send it in to the dreaded Microsoft.

Jul 22, 2007 | Microsoft Xbox 360 Console

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