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I am looking for the interface part for the bottom of a Zen media player

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Call Creative to see if they replace that component, or buy a broken/damaged one off eBay or some other site and rip that component from the dead unit.

Posted on Jun 23, 2008


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1 Answer

I cannot reset my zen, or turn it on. we have had it for a couple of years.

To reset my Zen, I use a thumb tack and gentle insert the tip into the small hole in the bottom of the Zen player. It works everytime.

May 28, 2011 | Creative Labs Zen Digital Media Player

1 Answer

My Creative Zen is on, but the screen is off and there is no sound. I can't turn it off either.

  1. Look on the bottom of the device.
  2. There may be a reset hole in the case.
  3. Push a pin in to the hole and the device should reset.
  • Be sure you are not pushing the pin into the speaker or microphone hole. The reset on my Zen is on the bottom right, when looking at the screen.
  1. Turn it on again and all should be well.
I always carry a safety pin with me.

Jan 23, 2010 | Creative Labs Zen Micro MP3 Player

1 Answer

My creative Zen is frozen

My creative zen froze as well but if u check the bottom of ur zen there is a reset button that just turns it off and on again sorry if it doesn't work ur welcome if it does!!!

Dec 27, 2009 | Creative Labs Zen Digital Media Player

1 Answer

My laptop won't reconize my creative zen

Okay, well go to my computer and look for the icon of your player. Click on that. It should then have an icon labled 'Storage Media' That is your player's internal drive. You can drag and drop music, video, ect, that way.

1. Start
2. Run
3. Type in either E;/ or F;/ (this is the manual way of doing it. E; and F; are common external drive names)

You should also check your usb ports. Plug your player into all of them, b/c some devices need a faster port (2.0) to operate. Slow ports (1.0) can still charge some devices but may not be able to accept any interface.


Apr 11, 2009 | Creative Labs Zen V MP3 Player

1 Answer

Creative Zen screen is frozen on ZEN

If you have tried the reset hole on the bottom, try the mp3 player recovery tool here.

Feb 12, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Comp not detecting ; zen not responding

use a paperclip to push the small reset button on the bottom

Jan 28, 2009 | Creative Labs Zen Digital Media Player

2 Answers

How do I reset my zen?

What you can do is have the zen rebulid itself.....add an album to the library and delete it in the media source manger. As you are deleting it, push the reset button on the bottom of the player forcing it to crash. That is the only way to get the player to rebuild itself. It works....make sureto have your music backed up.

May 18, 2008 | Creative Labs Zen Digital Media Player

5 Answers

Serial number

On a Creative ZEN model, it is located on the same edge opposite the reset button hole. I just found it, was looking for mine, too. Good Karma!

Apr 04, 2008 | Creative Labs Zen Digital Media Player

2 Answers


help! My Zen is new from DELL about 1 month old having problems with cable computer shows zen for 1 minute then stops

Apr 03, 2008 | Creative Labs Zen Digital Media Player

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