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Windows will not boot up on laptop CLient get get past pointsec but windows will not boot up gets the following errors: COMDLG32.dll PSSOGINA.dll Client wants to obtain information from the C drive but cannot because windows will not boot client does not want to reimage laptop because the C drive information will be lost

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Which operating system are you using?...if it is windows XP, you can do a re-install that will replace the missing files....
you do this by going about the install in the normal way, until you get a few screens in when you be informed that windows has found another version of the operating system, and do you wish to fix that installation...check yes, and proceed....any questions, just ask!!!

Posted on Jun 23, 2008

  • Larry Miller Jun 23, 2008

    also wanted to say that before you get to that screen, there will also be the option of using the recovery panal, with witch you can replace the boot files, among other things...if you wish to use that, let me know, and that can be walked thru...



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Posted on Jan 02, 2017


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My friend laptop wont get past the windows icon without crashing out, i can get into bios ,but cant get into the windows recovery

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the following id taken from my own XP media centre laptop.

line 1 [boot loader]
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line 3 default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
line 4 [operating systems]
line 5 multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

ignore the "line 1,2,3 etc" I added them for clarity the formatting in this answer pane messes up the last line.

also before you get to edit the start up file make sure that the default operating system listed is the sae as line 5 starting from the "

hope this helps.

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