Question about Tech Solution TS-4500 Shredder

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Tech Solution TS-4500 Shredder Problem: Shredder Switch

Is there any contact information for this company?

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  • Anonymous Aug 08, 2008

    I have the TS-4500 Shredder and I was using it yesterday on and off. Now it will only go in reverse mode. I think its the sensor but I cannot find any information on the manufacturer. Do you know the manfacturers contact information or a website?

  • andyellen Sep 27, 2008

    I need the mfg website, too

    Amdy

  • kimth Oct 02, 2008

    I am also looking for a website for this company

  • Anonymous Jan 14, 2009

    Ridiculous that information on this company is so difficult to find. Thank you "wcbyers" for posting a phone number. I will let you know if it works.

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The phone number 1-800-639-3803 is on the bottom of my TS2550. It is . I called it today and did talk to a help desk person. Basically, they told me that my shredder was manufactured in China and they are only importers.

Hopefully thay can give you more help than they gave me.

- Wes (wcbyers)

Posted on Jan 03, 2009

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IF the shredder doesn't see that the bin is in place, the shredder will appear dead for safetly reasons.

There is a possibility that the control board was cracked but the only way to check that, is to take it apart and check.
Good luck.

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The only solution with respect to safety is to order a new switch from the companuy that manufactures/sells this shredder, and mount it according to the manufacturer/sales company's instructions.
If you want to bypass the safety of the machine, just keep the cables (should be 2, + eventually a ground cable) open, or shorted, depending of the machine's configuration. Remember that this is on your or your collegaues own risk!! A shredder can easily bite your finger off!

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