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Don't know this drive in particular, but here are some ideas.
Try holding down the release button for a reeeeally long time (120 seconds, maybe?)
See if you can get the pre-boot diagnostics to eject it:
1) Boot up the machine
2) At the Dell Logo, Press the 'P' key and 'F12' at the same time. This will give you power-up options.
3) Arrow down to Diagnostics and Press Enter.
4) Wait for about a 10 minute test to finish. You will be prompted to interact with the video color test, just Press 'Y' to confirm you are looking at colors.
5) When prompted with 'No problems have been found...' Press 'N' to not continue with the memory test. 'Booting Diagnostic Utility Partition' will appear.
6) Press any key on the keyboard to continue.
7) When prompted to choose an option, arrow to 'Test System' and Press the Spacebar. The 'Main Menu - Service Tag ' will appear.
8) Arrow to 'Custom Test' and Press Spacebar to select the option. The 'Customize' interface will appear.
At this point you have two options which may work for you:
9a) Double-Click on the 'Keyboard' test.
10a) when prompted with 'This test checks the keyboard...' Press OK to continue.
11a) Using the keys on the keyboard, starting with 'Esc', Press on the keyboard each highlighted key, until you finally get to the Finesse Eject button. Your disk will automatically eject!
12a) Press ESC twice to exit the test, and then Click on the 'X' to close the testing interfaces that appear. Ultimately, your system will reboot. or
9b) Select CD/DVD test
10b) After getting to the part of the test that tells you to eject the CD, click "OK" to continue, just click "OK", it will do it 3 times.
11b) Then it will say "IT'S GOING TO TEST THE EJECT FEATURE OF THE DRIVE" that's when it will eject out.
12a) Press ESC twice to exit the test, and then Click on the 'X' to close the testing interfaces that appear. Ultimately, your system will reboot.
If none of that works, it's time to get physical.
1) Peek in the slot and see if you can see a release button inside. Here's a video that shows what to do if you can find a release button: https://www.youtube.com/watch?v=JvBBSbeVsnQ
(the video says the button will be 12 mm from the left side of the opening, but that is model-specific, I think).
2) Peek in the slot and see if you can see a metal tab holding the disk in.
a) If so, see if you can move it.
b) If not, try sticking a piece of cardboard with double-side tape to see if you can stick it to the disk and pull it out.
sometimes you get this problem if you have changed software version what software was you using before and are these zip disks off your comp originally or from another sourse you could try reinstalling the software that came with it or if dont have software you should be able to get it off the net hope this is some help ...............................................
Unplug the drive. insert a paperclip in the hole in the back of the drive. This will manually eject the disk. You can also open the cover but that's a lot more work than you need to go through when a simple paperclip will move the manual eject lever.
If your iomega drive is connected to your computer, open My Computer and right-click on the Zip disk drive icon and choose the option to eject.
If unsuccessful, or the drive is not connected to your computer, remove the disk manually. Look for a small hole or lever. If a small hole, use a straightened paper clip and push into the hole to remove the disk. If a lever, lift and pull backwards.
As far as I know the green led means "write" & red led means "read". Don't increase time out on the SCSI card . If you press eject button wait 10 secs. If no response I think your MO drive having some problem . Or your jumper setting doesn't right.
I using t5-2600 on SunOS so I'm not exactly know what's problem on your drive. But Maxoptix MO drive very durable. I bought from ebay and manufacture date were 1999 . Oh my god . Just almost 10 years . And working good.