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Trying to upload printer to computer but when it tells me to plug printer into compter and turn it on...the computer isn't recognizing it

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First, did you plug the printer in to the USB port before the software was installed ? If so , that could be a problem right there. That will require a little effort to correct, but can be done.

Second, make sure that the power is on, and the connections are all tight. I know that sounds elementary, but you would be surprised how many times that could be the culprit.

Now, if all that is okay... try something really elementary... try a new port. If that doesn't work, then you have more work to do.

I will wait for a post back. If that doesn't work, then make sure to give me a detailed message back with exactly what is going on. That will give us more ideas in which direction to go .

Good luck !

Posted on Jun 23, 2008

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Posted on Jan 02, 2017

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