Question about Office Equipment & Supplies
First, did you plug the printer in to the USB port before the software was installed ? If so , that could be a problem right there. That will require a little effort to correct, but can be done.
Second, make sure that the power is on, and the connections are all tight. I know that sounds elementary, but you would be surprised how many times that could be the culprit.
Now, if all that is okay... try something really elementary... try a new port. If that doesn't work, then you have more work to do.
I will wait for a post back. If that doesn't work, then make sure to give me a detailed message back with exactly what is going on. That will give us more ideas in which direction to go .
Good luck !
Posted on Jun 23, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Jul 21, 2014 | Apple iPhone Cell Phones
A quick fix for most communication errors can be achieved by
resetting the printer and/or rebooting the PC. Simply disconnect the printer
from your computer (if USB connected)> reboot your pc > unplug and
re-plug the printer into the power source to reset it. When the printer turns
on, reconnect it to your computer (if USB connected). Then try to print again
once the computer fully recognizes the USB connection or when the WiFi light on
the printer turns solid green (if WiFi connected.).
If that doesn't help, try the steps below:
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