Question about KitchenAid KSRB25FKSS Side by Side Refrigerator

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No Water in Ice Maker???

I am not getting water in the ice tray. I am doing my process of eliminations. I started by manually putting some water into the ice tray and to see if the icemaker makes its cycle as it does by kicking the ice out, but do not refill the tray with water. Then I went to the back of the frig, and disconnected the supply line to the icemaker and blew into it to see if it was frozen or plugged and it was not. So I installed a new water valve and that still did not produce water in the tray. So now I am thinking what the chances are of a new valve being defective and if not what signals the valve to release water to the tray. I replaced the icemaker unit just over 2 years ago and could it be that short of a life on these? Any help or advice would be appreciated.

Thanks

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  • roadraccer Jun 23, 2008

    As I said in my earlier post, I disconnected the supply line and blew it through and there was no blockage in the line. Like I am asking what sends the signal to the valve for it to release the water into the tray?

  • Anonymous Oct 06, 2008

    ice maker not getting water to make ice. ice maker is on, red light flashing on the on off panel

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  • 43 Answers

Could be a limescale problem blocking line,or solenoid falure,

Posted on Jun 23, 2008

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Ice maker not working. Seems stuck. Freezer is cold. Ice maker does not move not water in try either.


After you have checked to see your water is turned on...

All the schematic diagrams I have looked at show a SEPARATE FUSE for the Ice Maker...

That is the cheapest and best trouble... and NOTHING will work without that fuse.

There is a separate water solenoid for the water... next cheapest issue (but you could eliminate that as a possibility simply by filling the ice tray manually)...

After that I would be ordering the Ice-Maker and keeping the old one for parts.

All the fill valve power and ice making SMARTS are inside the ICE-MAKER.

Good luck with that!

See below Ice Maker adj.

http://www.applianceaid.com/ice-fill-adjustment.html

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Ice maker quit working but water dispenser still works,the reservoir to make cubes also empty.can you advise?


If the ice maker tray is empty you may have a water valve failure. usually this unit have a dual valve 1 for the dispenser the other one for the ice maker some time a side fail and the entire solenoid have to be replace. the ice maker can also be bad. an easy way for you to test if ice maker is good is by putting water manually inside the ice maker tray depending on how cold is your frig wait about 2 hrs or less if the ice maker cycles and drop ice then water solenoid is the problem if not then replace ice maker.

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If your ice maker water valve is dripping like an old faucet it can build ice in the spout causing the water to be blocked wen the ice maker powers up the water valve for 7 seconds to fill the ice mold. Either that or the water valve itself is bad physically or electrically.

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Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

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Check the water control valve on back and bottom of refrigerator. One side is for the dispenser and the other side is for the ice maker. When the ice maker begins a cycle the thermostat inside the ice maker begins to warm the bottom with a heating element to allow the ice to move freely and then dump into the container beside it. As the cycle reaches its final resting place a limit switch is pressed inside the ice maker to refill with water and start the process again. So if the water valve does not open and the tray remains empty and the ice maker will try to cycle again if the thermostat says that it is cold enough again. Check your model number again and I will try to get you some drawings. The number looks good but can't seem to pull it up. Let me know what you see and find. Try filling the tray with tap water and see if it will cycle after freezing. Thanks, Sea Breeze

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1 Answer

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Depending on the ice maker style, they typically work off a motor timer. The timer motor rotates to set up the ice making process... starting with letting water into an empty ice mold tray, allowing ample time for that water to freeze and then to rotate that mold so that the cubes fall out into the bin. In conjunction with that process, a small heater is turned on to release the frozen cubes from the tray. The 'ice tray full' lever signals the system to stop making ice so you may want to verify that the lever is down and not causing the ice maker to stop, If that's down then I suggest you monitor the position of the motor gearset underneath an access cover. With power applied, the gears should rotate and cycle thru an ice making process. If it does and ice fails to fall out, your heater may be defective. Hope that helps...

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3 Answers

Ice maker doesn't make enough ice to supply two senior citizens. This is the 2nd refrigerator we have had installed this month. What can we do to increase the amount of ice it puts out. The ice bin has...


Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
If your freezer is producing 50 to 90 cubes per day, try the following:
  • Set the freezer temperature display to a lower setting. Freezer temperature must be 5 degrees Fahrenheit or less for the ice maker to work properly.
  • Make sure that the water valve on the refrigerator water supply line is completely open. You can find the water valve where the refrigerator water supply line taps into your house water line.
  • If you have a water filter in your refrigerator, change the filter cartridge. For instructions, see your Users Manual.
If you want your freezer to produce more than 120 ice cubes in a day, try the following:
  • An ice maker typically makes 1 tray of ice every 90 minutes. To shorten the amount of time the freezer takes to produce a tray of ice, set the freezer temperature display to a lower setting.
  • If your refrigerator has a Power Freeze function, press the Power Freeze button to speed up the ice making process. In the Power Freeze mode, both the compressor and the freezer fan run for 10 hours continuously. The ice making interval is reduced from 90 minutes to 55 minutes. If the ice bucket fills in less than 10 hours, Power Freeze stops automatically.
NOTE: If you have just installed your refrigerator, it will take 6 to 12 hours for the refrigerator to produce ice.
You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.

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