Question about Canon DR-9080C Path-Through Scanner

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DR-9080C intermittent stops during scanning which last 3 to 5 minutes

I have a 9080C canon scanner, it is about 2 years old. It recently started having problems during scanning. It stops for periods of 3 to 5 minutes before it continues scanning. This happens sometimes after it scans a few pages and sometimes after scanning more than 20 or 30 pages. I use a s SCSI connection but I have tested it with USB, and the results are the same. I have tested it with XP and Vista, both computers have more than 2 gigs of memory. Manual page count (without scanning) has no problems. I think there may be a problem with the image processor on the mother board, but I don't know where to buy the motherboard to replace it.

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  • majlessi Jun 24, 2008

    The problem does not happen after a set time interval, and I have more than adequate disk space. I have changed the computers and the drivers several times. And there is no heat smell, although I have never seen the fan running.

  • daveg100 Jun 24, 2008

    I am experiencing the exact same problem and have tried all of the above. My machine is the roughly the same age.

    What software are you using? Im using Paperflow, but when I tried using an alternative software such as scanfile it seemed to work fine. I have used paperflow with this machine for the past 2 years previously with no problem at all though.

  • brian jackson Jun 26, 2008

    I am having the same problem. Our office has 4 of these scanners and not all are affected. My problem is definitely some kind of software problem. If I take one computer that is scanning any scanner connected to it will go slow. If I connect one of the computers that moves fast to any of the scanners it moves fast.

    I am working around the problem by cloning the hard drive of the computer that runs the scanner quickly, but this is not a permanent fix. I had done a clean install of windows xp and of the drivers and capture perfect software, and nothing works. Only the magical clone of the magical computer that goes fast.

    If anyone has any thoughts, please share...I am stumped.

  • Anonymous Mar 27, 2014

    Was working fine and now crops everything



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Check the scanner settings in your software to see if a prescan cache ( sometimes called "scan ahead") is checked (turned on). In some cases, if the prescan cache is turned off, the scanner will slow down or stop after several scans, having to wait for the images to be processed and clear the scan cache. When the prescan cache is turned on, it allow the scanned images to be processed in the background without affecting the scan throughput.

Posted on Jul 07, 2008

  • zone48
    zone48 Jul 11, 2008

    I noticedthat the operator has a warning that if you choose the "long document mode.",

    ". Processing speed may slow down when scanning with the automatic size detection while Extra Long mode is set."

    You aren't by chance sending the images over a network server while scanning? The reason I suggest that is because I would think that the scanner or the software would error out with such a long wait time if it was a scanner hardware issue. Most scanners are looking for a ready to scan signal from the host pc. If the software in the PC is tied up writing the images accross the network, the software can stop the scan and will hold any more documents from coming into the feeder until the images are emptied from the scan que. When the traffic is clear, it generates a "ready to scan" signal, and releases more documents until the next traffic jam. So , technically, no error or timeout signal gets generated because the software is simply "waiting" for the network traffic to clear.


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Is the one computer that runs the scanner properly been fully-updated? I ask because I realise that my scanner started having problems when I hooked mine upto a machine with XP sp2 and the computer before with which it worked fine was possibly only updated to SP1 Im wondering if its an issue with Service Pack 2 as the newest driver is dated 2006?

Posted on Jun 27, 2008

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Do you have enough hard disk space? Reinstall your driver software. Run Scandisk on the Comp.

Is the problem coming on after a set time interval, any heating smell?

S. Mohan

Posted on Jun 23, 2008

  • Mohan Sriraman
    Mohan Sriraman Jun 28, 2008

    Canon 9080C is a very relaible scanner, but this is confusing! It is reporting the same error with more than one Comp. Pls try Captureperfect scanning software, provided by Canon.

    Possibly a new software subsequently installed, has changed some .dll files. On a newly installed OS, load scanning software and check.

    S. Mohan


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Related Questions:

1 Answer

Will not feed 11x17

You probably need to set the user settings to "long doc" mode.

1) When the machine is in the standby state,
press the NEW FILE key and Count Only key
simultaneously. During the user mode, the
LEDs of the NEW FILE key and Count Only
key illuminate and the address (U01-U10)
and data (the last digit) appear on the
counter display.
2) When changing the address, use the NEW
FILE key. Each time NEW FILE is pressed,
the address changes, cycling from U01 to
3) When changing the data, use the Count Only
key. Each time Count Only is pressed, the
data changes.
4) Pressing the Stop key exits the user mode.

Long document mode =U10; 0=normal and 1=long document mode.

Happy Scanning!

Scan Store provides service and maintenance contracts on all Canon Fujitsu...

Apr 02, 2014 | Canon DR-9080C Path-Through Scanner

1 Answer

Canon DR-9080C Scanner all of a sudden all color documents scanned have a pink tint to them. I do not know how to get rid of the pink. Have been using the scanner for years. Also use Adobe as the...

Sounds like the shading compensation strips may be dirty and/or sticking. Otherwise the scan sensor is going out.
To check and clean the the shading compensation strips:

Open the feeder up all the way and hold down the red stop button. about 5 seconds the upper and lower shading compensation strips will pop up.

They may be getting stuck and not popping out all the way (about 1/2")
Clean them up with a small brush and a lint free rag with alcohol.

If the shading sensor strips aren't popping out all the way, this will cause the problem you described, so clean them up and repeat this several times.
(They pop up during the document scanning process)
If they still aren't popping out after cleaning them up, then there may be a mechanical problem with the mechanism.

Hope this helps! You may need a tech.
I am in Dallas, Texas if you are local to me I can put an eye on it.

Sep 15, 2011 | Canon DR-9080C Path-Through Scanner

1 Answer

Scanner Canon DR-9080C recently started scanning at a slower speed. All setting look to be the same compared to another unit. Any thoughts?

Do you have enough disk space? Try disk Defrag and create more space. Also check the Format you are saving, is it TIFF compressed or uncompressed? The uncompressed file size is really huge.
S. Mohan, Chennai, India

Oct 02, 2010 | Canon DR-9080C Path-Through Scanner

1 Answer

We recently acquired a Canon DR 9080C Scanner and purchases and installed a SCSI card in an older HP Pavillion. The scanner works fine using the USB port, but when using the SCSI port I get an error when...

CapturePerfect ver 3 is on chargeable basis! You can download ver 2.0 from Though this is listed under Canon DR 5020, it works fine with DR 9080C. DR 9080C has very intelligent features and ver 2 works fine. I do not know if there are addl features with ver 3.0. I have used for scanning over 500,000 docs.
S. Mohan

Aug 05, 2009 | Canon DR-9080C Path-Through Scanner

1 Answer

External Control and Scan counts of DR-9080C

THe scan count is available in the control panel (under scanners...) and if the user is a non-administrator, he/she cannot reset it.
Canon 9080C permits installation of a mechanical counter inside the scanner. This can help you track the scanned quantity.
The way your question is detailed, I am sure you must be aware of these facts!
S. Mohan

Mar 16, 2009 | Canon DR-9080C Path-Through Scanner

1 Answer

Need CapturePerfect 3 driver for Canon Scanner DR 9080C

I have the same model Canon DR-9080C scanner which I recently acquired and I'm trying to figure out how used it is. I see many referrign to a counter. I see the big LCD on top front, but how do you know how many total pages have been scanned through it? I read somewhere there is a mechanical scanner. Is this true?

Jun 28, 2008 | Canon DR-9080C Path-Through Scanner

1 Answer

Scanner dint work

I purchased Canon DR 9080C scanner two years back but the CapturePerfect 3 not received. So speed is slow. Can Canon Big help me to provide capture perfect 3 software. My email is

Jun 07, 2008 | Office Equipment & Supplies

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I have the same model Canon DR-9080C scanner which I recently acquired and I'm trying to figure out how used it is. I see many referrign to a counter. I see the big LCD on top front, but how do you know how many total pages have been scanned through it? I read somewhere there is a mechanical scanner. Is this true?

May 31, 2008 | Canon DR-9080C Path-Through Scanner

4 Answers

Canon Dr-9080C scanner

to check the page count install the driver and setup the scanner as a "scanner device" on your computer. Once you have done that , go to the "control panel" than "scanners and printers". Right-click on the device that says "Cannon DR-9080C" and select "properties". The device information will appear, than select the "counter" tab on the information box; the scan count will be listed.

Apr 14, 2008 | Canon DR-9080C Path-Through Scanner

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