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I found the solution on mine. To restate, I just saw a thin white border around a black screen. Pressing the channel up or down buttons changed the screen, in some kind of test mode to shades of gray, and red, green, and blue. I started finding a solution when I noticed when on one of the color screens, that the volume up or down buttons brought up a new menu for color intensity. Finally, I got back to the thin white border screen and pressed the arrow keys in the top half of the remote. Finally a TV screen and I pressed the enter key! Voila!
I dont have a clue what happened... The screen is blue and has a little red lock on the upper left hand side... remote only works to turn it on...no other buttons work. Help please!!!
if the only red buttons is working,
maybe your phone keypad flex ribbon is already damage.
or if you drop your phone and after that
the erd buttons is only function key keypad crystal is the prob.
I have the same problem. Was not dropped or water damage to my knowledge. Just the red button works. When I open it, though, it shows the asteriks key as being pressed which is under the #7 key. Any help would be greatly appeciated.
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