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Unable to access restore-point feature

Recently I attempted to access my restore-point feature to reset my system to a recent-past restore point. I clicked on the "System Restore" shortcut icon on my desktop-(which I have used repeatedly in the past w/no problems. This time however after clicking on the icon, nothing occurred. I also attempted to open the feature going thru the Programs menu, also with no success. I then went thru Windows Explorer, found the Restore sub-folder under System32 folder under the main Windows folder, and clicked on the "rstrui.exe" file, also with negative results. Upon rt-clicking on "My Computer", then clicking "properties" for same, it displays the usual tabs; General, Computer name, Hardware, Advanced, Automatic Updates, Remote, but there is no tab shown now for; "System Restore". I'm not sure why this tab isn't shown, but I am unable to access the restore feature thru that tab. My feeling is that the program is still there, but is somehow disabled, and I am at a loss as to how to access it to enable it, if this is indeed the problem. I am running Windows XP-Home edition with SP-2, on a Systemax Ascent A30 AMD-Athlon, purchased in 2004. Any ideas? Thank you!

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  • gw9095 Jun 23, 2008

    Tried this solution using F8 Key during boot-up to go into Safe Mode, same results, System Properties window still doesn't display the System-Restore tab, nor can I access it thru the Programs-Menu or clicking on the rstrui.exe file direct. In Safe Mode the shortcut icon for "System Restore" isn't even displayed on the desktop when in Safe Mode. Any other suggestions? Thanks!




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Try booting into safe mode and accessing it from there.

To get into safe mode, press F8 when you turn on your computer and keep pressing it until the menu appears from which you can select safe mode.

Posted on Jun 22, 2008

  • Kevin Shafer
    Kevin Shafer Jun 23, 2008

    In safe mode, click start, run, rstrui.exe. If that doesn't work, open a command window, change directory to the system32 folder and type rstrui.exe.



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