Question about HP Pavilion dv9000z Notebook
I have a HP dv9408nr notebook. I keep getting "code 10" that it can not start the drive dvd drive. In the control panel, it lists the dvd as a Matshita dvd-ram UJ -851s ATA device. version 6.0.6000.16386. I have tried to update the driver, but it says it is up to date. Is there anything I can do to fix this without bringing it in. The light comes briefly on when I open the door and close it, but nothing happens when I try to use the drive.
Go to control panel, classic view, system, hardware, device manager, dvd, cdrom devices and go to the cddrive in the drop down menu and uninstall it. restart your computer and it will reinstall the cd drive if you have any more questions, please email me at firstname.lastname@example.org
Posted on Jun 25, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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