Question about HP Pavilion dv9000z Notebook

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Does not reccognize dvd/cd drive

I have a HP dv9408nr notebook. I keep getting "code 10" that it can not start the drive dvd drive. In the control panel, it lists the dvd as a Matshita dvd-ram UJ -851s ATA device. version 6.0.6000.16386. I have tried to update the driver, but it says it is up to date. Is there anything I can do to fix this without bringing it in. The light comes briefly on when I open the door and close it, but nothing happens when I try to use the drive.

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  • scrabo Oct 02, 2008

    My hp laptop 6100dv does not recognize the cd/dvd drive. I have tried uninstalling and restarting - no good. Drivers are up to date. No idea how it suddenly disappeared/stopped working. Warranty ended last week!!

    Can some one help. It has had very little use. I used it on Sept. 13/08 to download scanner software. Would that have an impact?

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  • 99 Answers

Go to control panel, classic view, system, hardware, device manager, dvd, cdrom devices and go to the cddrive in the drop down menu and uninstall it. restart your computer and it will reinstall the cd drive if you have any more questions, please email me at meanness628@aim.com

Posted on Jun 25, 2008

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My HP Pavilion notebook does not recognize the DVD/CD Drive. It is not listed in the device manager.


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

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If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

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Hp 9910dv doesn't recognise dvd/cd drive What


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Remove and reseat the CD/DVD Drive of the notebook by referring the service manual provided below:

http://h10032.www1.hp.com/ctg/Manual/c01951704.pdf

Refer page no: 59 & 60.
NOTE: PDF manuals require the Adobe Acrobat Reader for viewing and printing.
If issue persists, Run Microsoft Fix it to remove drive limits. You can find Microsoft Fix it in the web link below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00678214&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3740565&lang=en


Further, reinstall CD/DVD drivers from Device Manager by following the steps listed below:

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Thanks and Regards
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3) Click on the plus signs (+) next to the following folders
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