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Philips flat screen lcd tv

We bought a philips flat screen lcd tv ablut two months ago,it was working okay,now when we turn on the tv it has a humming sound,we did purchase the sevice plan,we bought the tv frm best buy in Aiea,hawaii,I want to know if we can retunr it to best buy,and pick up another brand lcd tv,I dont wnat this tv to be reparied,since we paid a lot for it,I just would like to return it and pay the diffrence for a new lcd tv,if it can be done.

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Hey douggina,

As electroguy said, you may always exchange your TV at your local Best Buy™ store as long as you are within the 30-day return/exchange period. Once beyond this point however, you must seek repairs through the manufacturer or our in-home service department.

If you'd like any more information regarding our return/exchange policy, I'd suggest checking out our FAQ located on BestBuy.com:

http://www.bestbuy.com/site/olspage.jsp?type=page&contentId=1117177044087&id=cat12098

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 23, 2008

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As long as tv is within best buys return period .Usually 15 to 30 days.make sure hum is not comming from inputs. disconnect all inputs to confirm

Posted on Jun 23, 2008

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