Question about Navman F20 GPS Receiver

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F20 power port connection broken in unit.

F20 power port was knocked and has come loose in the unit. I need advice in taking unit apart to reconnect if i can ,2 screws at the base have been taken out but the unit seems to be stuck at the top are there other fixings. If you could advise I would be very greatful.

Gary

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  • Anonymous Feb 11, 2009

    Dont! The same happend to mine, your F20 has a 2 year warranty and as long as you can prove you purchased it within the last 2 years you can get it repaired for free.

    They will even send you a parcel to send it out in.

    However dont make the mistake I did, I could hear it rattling inside so like you I took the screws out to see what the problem was and the usb/power port fell out (well it was obviously not attached!).

    Now they are trying to charge me £60 which is almost half the price of the unit brand new to repair it because "it was caused by user actions"

    Which is total and utter rubbish. I suggest you contact Navman immediately and let them know that lots of people have had this problem.

    Personally I think its poor design to put a power port directly on the board where it has to support constant unplugging and plugging in (lets face it you dont leave it in the car over night do you!) and soon gives in to wear and tear.

    If I dont get a satisfactory answer to my letter of complaint I will be reporting them to Wathdog and hopefully more users will come out with the same problem and the poor internal design will come to light to the general public and how poorly they treat their customers.

    Likewise you can bypass the problem by bying a traffic module as it has its own power source, I picked one up from ebay for £20 if I remember.

    I however need my f20 updated in order for the module to work and in order to upgrade I need that bloddy usb port :/ Hence my stand off with navman.

    Im glad someone else has posted saying they could not directly open the unit as this proves end user can not access the internal workings easily and they are just trying to con me out of more money.

    And why Iw ould deliberatly break my power port I dont know!

    Scam merchants to be honest. Come on navman do the honest thing.

    John

  • Anonymous Mar 03, 2009

    Same thing happened to my Navman f20. I opened it myself & could see that the power lead connection had broken away off the circuit

    board. I agree -very bad design have all that load placed on a fragile

    connector.

    Dont try & fix it yourself as it looks near impossible to solder it.

    Try to get Navman to fix it.

  • assistmypc Mar 24, 2009

    USB port broken loose and fell INTO the device....



    I work with some VERY VERY talented Maintenace men and they were able to open the case and solder the USB port back into place... HOWEVER ... there are "leads" that need to be soldered as well... this was something they could not do... all of them told me the same thing... a "human" did not solder this.. it had to be done by a machine..



    Navman want's $149.00 for repair ... I can buy a brand new GPS for $160.00 - I will NOT make the same mistake this time.... the workmanship on the Navman was substandard at best ...



    Nina Bilbrey

    Chicago Illinois



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Hi,
I have recently acquired a Navman F20 Satnav with a broken USB port (It was rattling around inside the unit.)

I took apart the case and re-fitted the USB port with no problems at all. Just with a steady hand and a fine tipped soldering iron. I also superglued the port in place to add extra strength.

Put it all back together, and it now charges and connects to the PC exactly as it should.

So, before you throw away a sat nav with this problem, contact me and I can fix it for you, or, alternatively I will offer to buy the broken unit from you.

My Email address is darren.lee27@ntlworld.com.

Thanks

Posted on Aug 20, 2009

  • itam Nov 25, 2010

    i had same problem with my Navman but the newer S series... pulled it all apart and found like everybody else that all the power contacts broken clean off even taking away chucks of pcb with it and realise that it was impossible to solder back on... so having nothin to lose and everythin to gain i decided to bypass the battery by cutting cables that goes from the battery to the circuit board and chopped my power supply cable of the cig lighter charger and soldered on directly. so now theres no battery and is getting power directly and so far it seems to work fine.

    it seems to even retain memory as well despite the fact i thought it would need the battery for memory retention.

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