Question about Office Equipment & Supplies
I cannot get the answering machine to record an incoming message. The answering machine thinks it is receiving a fax no matter what. This is a telephone fax answering machine. It is set up properly.I can send and receive faxes. This answering device worked properly until it is hooked up with Vonage. It did work properly with Vonage for about 10 days and now you cannot leave a message on the answering machine.
Clean the LD unit of printer but before that check your drum and heater sleave.
Posted on Jul 27, 2017
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Posted on Jan 02, 2017
Well... the problem is that you are running two machines on one line. ONE of them has to take predominance. Both machines should have settings for "number of rings to answer at". It sounds like you currently have the fax set to less than the answering machine, so the fax picks up after two rings, while your answering machine might be set to more, which it never gets to, because the fax answered the call already(It doesn't matter if you answer the phone, or the fax picks up, once the line is open, the answering machine is taken out of the equation). Even if you set the answering machine to answer first, you're then taking the fax service out of the loop. I'm not sure how you're going to juggle that, since both types of machines each need control over the line to work properly. That's why we (business machine folk) always recommend a dedicated line for fax service.
Posted on Jan 24, 2007
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