Question about ViewSonic VX922 19" Monitor Flat Panel
The problem gets progressively worse until the monitor completely dies. I solved my problem by returning (Ask for an RMA) the monitor to Viewsonic. Warranty is 3 years. I shipped it out and they returned a refurbished one. Warning: They didn't return the cables I sent with the monitor when I sent it to them in California.
Posted on Oct 18, 2008
ViewSonic VX922 monitor - black screen - green power light flashes.
It is time for ViewSonic to acknowledge that this is an issue that
requires a recall of this product. The transportation to and from
an authorized repair facility and a thorough report that includes
the part description and and ALL of the part identifiers (not, simply,
a ViewSonic designation, but the entire industry identifier).
The report needs to include the "functional" description and where
within the circuit the part is used. A complete "standard notation"
schematic and pictorial diagram set should accompany all repaired units.
If, in the future, it is determined that this is a recurring failure,
it may be in the best interest of all parties that are involved for
ViewSonic to consider replacing the failed product.
Repaired units should carry additional warranty coverage for this
Posted on Oct 18, 2008
I RMA'd this probablem as well. They asked the usual questions -- try it alone, check the connections, are you using VGA or DVI... blah blah. Eventually they could give me an RMA.
They have customer support via phone on Sundays in the US, which is nice. Total time from calling to RMA was about 20 minutes.
Posted on Sep 14, 2008
If you can get into windows, which can sometimes be done by leaving the monitor switched off until windows has fully booted, try checking that the lcd panel scaling is not set to "use panel/display scaling" or something along those lines. Rather set it to "adapter scaling" or the graphics card scaling.
This may only give temporary relief, but it seems that the problem in some cases is worsened by the monitor having to switch between resolutions/timings, such as from the bootup screens to windows logged on. My guess is using the adapter scaling allows the monitor to remain at its preferred resolution.
I think this only works on monitors where this problem is fairly recent (fresh)
Posted on Sep 12, 2008
Get the RMA, I had no problems whatsoever with thecustomer service folks. They answered email within 1 business day, shipped off the monitor last week...
Posted on Sep 08, 2008
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Posted on Jan 02, 2017
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