Question about ViewSonic VX922 19" Monitor Flat Panel

5 Answers

Viewsonic problem Viewsonic VX922 its about about 1.5 years. Recently started blinking upon boot up. when I boot up the orange light turns green and blinks continuously while featuring a blank screen. the computer boots okay;, but nothing shows on screen. i unplug monitor for 5-10 secs and everything is ok... could it be backlight inverter or capacitors or inverter board... Any help would be greatly appreciate as calling Viewsonic is a dead end..thanks

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  • ZCarlos Jul 11, 2008

    Same exact problem 2 years
    old and just a green LED blinking on boot up, works every 3-5 times.
    Solder iron is hot,
    Carl

  • Anonymous Jul 14, 2008

    occasionally comes on but for the most part it just blinks green and then fades to yellow.

  • Anonymous Aug 19, 2008

    Mine passed 2 year in july..I found another forum and there was mention
    it happens when they changed resolution.I tried and black screen
    appeared again..It seems to be soemthing wit this monitor went wrong :)
    Im going to return this monitor .

  • ChiII Sep 14, 2008

    Oh yes... I have the same problem. Had the VX922 for two years now and a few weeks ago, the power button started blinking and XP logon screen is black. I have to turn the power off then on to display the logon screen. I checked all hardware, including video card, and software but I did not solve the problem. Still searching searching for a solution. Viewsonic's website does not offer much help in this area. All PC systems that I have owned carry are viewsonic CRTs and/or LCD monitors. I had planned on purchasing a new one this month but I think I'll look elsewhere. If this is a hardware problem, I'm passed my warranty. By the way, where do you find the scaling?

  • ChiII Sep 14, 2008

    I found the "display scaling" on the NVIDIA control panel. Changed it to NVIDIA scaling. Don't know if it works yet but usually during reboot the power button does not blink. It's during a cold boot that I get the problem. In both the reboot and the cold boot, I've noticed the screen goes dark and fades in and out for sometime before reaching the xp logon screen. This has been going on since the blinking of the power button. The changes I did with the scaling did not change this "routine". The icons took forever to load and the desktop photo I had dissapeared. At the next cold boot, I'll test if the scaling worked.

  • Anonymous Sep 26, 2008

    same problem here man i hate this **** idk if its a nvidia driver update since june maybe but lets see

  • Anonymous Nov 09, 2008

    exactly the same problem here...

  • Anonymous Dec 10, 2008

    Hello everyone,



    Same problem here, with VX 922.... close to 2.5 yrs old.



    I can verify the same issues:

    a) fades in and out, progressively until it dies. Not able to render a DOS screen.

    b) Higher resolutions are the worst.... if it's "fresh" it will work at lower ones, but slowly will die.

    c) I RMA'd the company, sent it and got it back...... They sent a new, refurbished unit inside the old case..... It died in 4 days.

    d) I'm sending it back again, hopefully to get a replacement this time.



    No easy solution folks!

    Marcos

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The problem gets progressively worse until the monitor completely dies. I solved my problem by returning (Ask for an RMA) the monitor to Viewsonic. Warranty is 3 years. I shipped it out and they returned a refurbished one. Warning: They didn't return the cables I sent with the monitor when I sent it to them in California.

Posted on Oct 18, 2008

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VS VX922
Known issue:

ViewSonic VX922 monitor - black screen - green power light flashes.

It is time for ViewSonic to acknowledge that this is an issue that
requires a recall of this product. The transportation to and from
an authorized repair facility and a thorough report that includes
the part description and and ALL of the part identifiers (not, simply,
a ViewSonic designation, but the entire industry identifier).
The report needs to include the "functional" description and where
within the circuit the part is used. A complete "standard notation"
schematic and pictorial diagram set should accompany all repaired units.
If, in the future, it is determined that this is a recurring failure,
it may be in the best interest of all parties that are involved for
ViewSonic to consider replacing the failed product.
Repaired units should carry additional warranty coverage for this
specific issue.

Posted on Oct 18, 2008

  • Beyond Upset Oct 18, 2008

    VS VX922


    Known issue:





    ViewSonic VX922 monitor - black screen - green power light flashes.





    It is time for ViewSonic to acknowledge that this is an issue that


    requires a recall of this product. The transportation to and from


    an authorized repair facility and a thorough report that includes


    the part description and ALL of the part identifiers (not, simply,


    a ViewSonic designation, but the entire industry identifier)


    should be the responsibility of ViewSonic.


    The report needs to include the "functional" description and where


    within the circuit the part is used. A complete "standard notation"


    schematic and pictorial diagram set should accompany all repaired units.


    If, in the future, it is determined that this is a recurring failure,


    it may be in the best interest of all parties that are involved for


    ViewSonic to consider replacing the failed product.


    Repaired units should carry additional warranty coverage for this


    specific issue.


    Please read this post and disregard the previous one. it is missing


    a line or two... Well, I tried. re: solution #2 above

×

I RMA'd this probablem as well. They asked the usual questions -- try it alone, check the connections, are you using VGA or DVI... blah blah. Eventually they could give me an RMA.

They have customer support via phone on Sundays in the US, which is nice. Total time from calling to RMA was about 20 minutes.

Posted on Sep 14, 2008

If you can get into windows, which can sometimes be done by leaving the monitor switched off until windows has fully booted, try checking that the lcd panel scaling is not set to "use panel/display scaling" or something along those lines. Rather set it to "adapter scaling" or the graphics card scaling.

This may only give temporary relief, but it seems that the problem in some cases is worsened by the monitor having to switch between resolutions/timings, such as from the bootup screens to windows logged on. My guess is using the adapter scaling allows the monitor to remain at its preferred resolution.

I think this only works on monitors where this problem is fairly recent (fresh)

Posted on Sep 12, 2008

Get the RMA, I had no problems whatsoever with thecustomer service folks. They answered email within 1 business day, shipped off the monitor last week...

Posted on Sep 08, 2008

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