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Can you open it using the middle button on the handheld controller? I have the regular 360 but I doubt it would be that different. My eject button has not worked in years but if the tv is on and you hold down the middle button on the controller it should say eject disk / turn off system. If you haven't tried that then do so it works everytime for me.
Hold in the power button on the Wii console for about six seconds until it powers off. The light on the power button should turn red after you do this, not amber. Press the power button again to boot the Wii.
9 out of 10 times this fixes all weird issues. If you simple power it down to the amber light, it's not actually off, so you really aren't getting a "cold" reboot.