Question about Denon Audio Players & Recorders

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Hi - I have a Denon DM50 mini hifi and the CD tray seems to have jammed. It says Mech Error on the display when I try to open the tray. Completely my fault as I moved it when there were cds in the autochanger. Any ideas on how to sort this out?

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  • acharvie Jun 22, 2008

    I'd just like to be able to open the tray and play CDs again, so have tried to remove the front of the hifi and see what I cann do from there.



  • acharvie Jun 22, 2008

    Thanks. A CD is definitely stuck in there. The problem that I'm having is that one side of the front casing is being stubborn and refusing to budge. Pretty sure I could fix it if only I could prise the front off! May just have to take it to a pro after all.


  • acharvie Jun 22, 2008

    All sorted! Thanks.


  • Jorge May 11, 2010

    What are you trying to do with it?

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  • 624 Answers

I think you have a disc in the mechinism that has popped out of the tray.

Taking these apart and getting the disc out can sometimes be a pretty difficult problem. If you do not have some good mechanical skills and are able to remember exactly where each screw goes and how each cable is plugged in, I would not try it yourself.

A repair center could probably fix this for around $75, depending on the rates of the shop. It should only take them about an hour to do this. And normally they will also clean and lube the mech properly while they are already in there.

If you do attempt this make sure everything goes back together exactly the way it came apart.

Once you get the mech out of the unit, look to see if there is are any disc's that are out of place. Sometimes you can push the disc back into the tray without dis-assembling the top part of the mech. This would be the preferable method so you will not need to re-assemble the mech.
If a tray is loaded into the area where the laser pick up is located and a disc is actually clamped into it, do not try to remove that.

It is likely that it is in the proper position.

If you require any further help let me know, and a good rating is always appreciated.

Posted on Jun 22, 2008

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