Question about Janome D'cor Excel 5018

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JI have a Janome 1100, and I have a problem with the bobbin case. I will be into my embroidery project and the bobbin case will jump and turn around sometimes causing my project to turn, and the needle to go into the bobbin case causing rough spots that lead to bobbin case replacement(expensive when done frequently). I have used pre wound bobbins, bobbins I have wound myself. I have slowed down the stitch speed to not cause pulling. I am very careful when threading the machine and keep the machine well maintained. What is causing this problem?

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  • Anonymous Mar 31, 2014

    took the whole bobbin section out of machine difficult to get back now needle jams

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When you put in the bobbin case, be sure to press it in firmly until you hear it click into place. If you can't press very firmly, or are afraid of hurting your machine, simply lift the latch from the bobbin case, holding it open while you firmly insert the case into the machine. Then release the latch. You should be good to go. Hope this helps!

Posted on Aug 16, 2008

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