Question about HP Office Equipment & Supplies
Ok...possible problems and solutions:
1. Most likely there is a small particle of paper still in the path which continues to pick at one of the new pieces of paper's edges and causing the new jam. Solution: check every crevice of the paper path for small bits of paper and remove.
2. the paper is too light for this printer. Cheaper paper is lighter in weight and typically will "ball up" easier with the action of the print head accross the sheets. This is why you souldn't use "copier paper" in your HP inkjet printers but it might be alright for the laser ones.
3. a previous jam has damaged (bent) one of the precision guides or parts in the paper path. Solution: buy a new printer.
4. the paper is too thick for this printer...(doubt this is the case but thought I would mention it) Solution: use lighter weight paper.
Posted on Jun 22, 2008
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Posted on Jan 02, 2017
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