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DVD player Power supply problem

Hello
I purchased below mentioned Phillips DVD player from Best buy at Arlington heights store.
Philips - DVD Player with HD Upconversion DVP5990/37
Problem:
As per the specification, the power supply for the prouct is 120V. I would be taking it to India, where I need a 240V power supply. So, I cannot use the Phillips DVD player there.
How to handle this situation ?
1. Can I return it back to Best buy ?
2. Can I get the same product with power supply of 240V ?
3. Is there any converter available for 120V to 240V ?
4. Can I exchange it with another DVD player of my choice [I'll pay the extra cost]

Posted by on

  • Maharatha Jun 22, 2008

    oops, its 240V to 120V convertor .. ??

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1 Answer

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  • 265 Answers

Hey Maharatha,

In order to use this DVD player overseas, a foreign voltage converter may be all that you need to ensure that it functions properly. Many major retailers (including your local Best Buy™ store) should sell 240V to 120V voltage converters, but the brands available and product pricing may vary from store to store location.

If you would prefer to avoid looking for a voltage adaptor, remember that Best Buy™ stores do offer a 30-day return and exchange period for all DVD players we sell. Once beyond this point however, we would be unable to take the product back.

Additionally, please keep in mind that the vast majority of electronics that are sold within the United States will be designed to function using a 120V/60Hz electrical current. While some products may exist that are able to support both the U.S. and Indian electrical standards, it cannot be guaranteed that your local store will carry such an item in stock.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jun 23, 2008

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