I recently had a friend upgrade my clone to a new box. Unfortunately the USB connector socket for the hp printer cable was broken. Is there another method to connect the printer because of course the regular USB connector sockets can't work.
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These are the different types of USB connections. If you look at the back of your printer, you should see a socket that will take one of these connections. I've not seen the connections for a G55, but suspect its going to be a USB A (computer end) to USB B (printer end)cable. These are very common and you can buy them at most computer shops.
Since you haven't used it after opening the box, the usb port's connectors must have got rust on them. Disconnect the cable, clean the usb ports on both the computer and the printer using a soft brush dipped in alcohol/acetone. Also clean the usb cable terminals with the same materials.
After they are dried, you can try the connection, if the problem persists, use another cable and try it on another usb port or if possible on another computer. You'll be able to find out the culprit.
The "data" cable for a printer either is:
* USB -- a small almost-square socket, less than 1/2 inch (1 centimeter),
* parallel-port -- a very-wide connector, more than 2 inches (5 centimeters).
Some printers have *BOTH* connectors.
Determine which connector(s) you have, and buy a cable.
Often, a "Thrift Store" will have the "parallel-port" cable for a dollar.
Don't pay more than $4 for a "USB" cable.
If you're buying a USB cable, make sure that there is a "square" end -- some USB cables have a smaller "mini-USB" connector, in order to connect to a digital camera.
OK I'll Give you three steps to try and then I'll give you a recommendation
With the usb cable connected unplug the power cable from the printer while it is on and wait for 30 seconds now unplug the power cable from the wall jack and then replug the power cable from the walljack and then to the printer. now check if your printer gives the same error.
try another usb cable for the printer
Hold the usb cable with your hand and see if the status changes .If it doesn't
Its the usb port of your printer gone bad. Its a nice printer hardly any problems to Hp customers at all,but unfortunately well you know what Im gonna say.
Anyway call in to hp at 1800-474-6836 and directly ask for an upgrade nothing else and you will get a 50% discount on an all In one printer. with a years hardware and software problems covered. you can extend this plan on the spot. Now If you face any hardware or software issues then your printer will be replaced free of cost for hardware problems. If its a software issue the hp tech will take a remote access of your computer and make your printer work perfectly.
hi,I also have a hp..and the cable did not come with the printer.you need a usb connector that will go into your printer and connect into the usb port on your pc.you will see that the connector is smaller for the printer connection so make sure you get the right one.usually called.printer usb connector in store.
I found that if you disconnect the usb momentarily for any reason the printer will immediately send out a jamming signal over usb regardless of whether on or off and the power button, (this jams whatever computer I plug the usb into after) only solution is pull power cord (or unplug) on the printer and replace whereupon it works ok then.