Question about Zio Corporation CameraMate VideoSafe (CM53000) Video Capture

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Can not install..will not accept serial number

I bought a cameramate about a year ago and just now getting around to using it. When I enter the serial number during installation, I get a message that says serial number is invalid and it will not let me go any further. What do I do about this?

BJ

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  • 2 more comments 
  • starr12 Jun 22, 2008

    I was using the serial nimber off the back of the cameramate device. It did not work. After reading your response, I tried using the number off the back of the installation cd and got the same message that the number is invalid.

  • dophin7 Jul 01, 2008

    I also am unable to install this product. The serial number is denied.

  • nothingbill Aug 21, 2008

    i cant get the serial number to pass the thing without a failure coming up. i used the serial number on the back of the device but it gave me an error and i have no serial number on the disk.

  • Tim Babcock
    Tim Babcock May 11, 2010

    Are you using the serial number on the back of the installation cd?



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This is where it gets to be fun. Zio is owned by Microtech. I checked their support site and they had no drivers available for download. Here is a link to their support website:

http://www.microtech.com/Support/index.html

Posted on Jun 23, 2008

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Serial number


hi you go to this site
Visit http://crssupport.com/zio_corp/user/inde...
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they should reply with the serial number for the software installation
best of luck

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I had to crash my computer and i am trying to reinstall my cameramate software, but it is asking for a serial number which i can't seem to find... can you help?


Hello,

Serial number of the device would be on the device itself ;)

Serial number of program will be near CD, sticked on the manual or on the CD cover itself.

Cheers,
Mike

Leave rate if I helped you, thanks!!

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If you have the original disk for this program - the serial # is etched on the inner ring of that disk. That's the old school way ! Now the serial # is either on the box or you have to get the product key from the manufacturer's website after you register the product!

Are you aware that ZIO is defunct? They were bought out by Pinnacle. They offer little support of ZIO products, but check with Pinnacle if you are really stuck. They should be glad offer you a solution or buy one of their products( the latter).

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i will give you a serial code if you can send me the cd driver

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I had the same problem. I went to the website and got the support number. I called, 45 second wait time. They gave me the serial number to unlock it. (Even thought it's a legacy product, they still support it.) Here's the website info.

Call technical support at 203-453-7330, Monday-Friday, 8 a.m. to 9 p.m. Easter Time

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