Question about Roper RT21AKXKQ Top Freezer Refrigerator

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Ice maker not working

Hi,
my ice maker is not working, water in tray is frozen but not dropping into bin. Any Help ? my ice maker has ice but it is not dropping the ice

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Depending on the ice maker style, they typically work off a motor timer. The timer motor rotates to set up the ice making process... starting with letting water into an empty ice mold tray, allowing ample time for that water to freeze and then to rotate that mold so that the cubes fall out into the bin. In conjunction with that process, a small heater is turned on to release the frozen cubes from the tray. The 'ice tray full' lever signals the system to stop making ice so you may want to verify that the lever is down and not causing the ice maker to stop, If that's down then I suggest you monitor the position of the motor gearset underneath an access cover. With power applied, the gears should rotate and cycle thru an ice making process. If it does and ice fails to fall out, your heater may be defective. Hope that helps...

Posted on Aug 06, 2008

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Posted on Jan 02, 2017

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1 Answer

Ice maker will not fill with water.


You mean " Why The Water Doesn't Fill the Tray in Kenmore Ice Maker?"
Am i right to your question? Well, Kenmore brand refrigerators often have an ice maker that uses the water supply to create ice inside the freezer compartment. Some models have an ice dispenser on the freezer door for easy access, and others simply create ice and deposit it into a tray inside the freezer. While most ice makers should work well with basic maintenance and care, issues may occasionally arise. One such problem is if the water does not fill the tray to create ice inside the ice maker. Resolving this issue may be possible through some troubleshooting efforts.

1 Remove the ice bin from the freezer.

2 Fill a turkey baster with hot water.

3 Spray hot water from the turkey baster into the tube at the back of the ice maker, which may be frozen or clogged.

4 Repeat spraying water into the tube until the blockage or frost is removed.

5 Replace the ice bin into the unit.
Please let me know if this help you.
Thanks for using FixYa

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1 Answer

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The icemaker in it's operation hits a microswitch to turn on a warmer in the aluminum tray that aids in extracting the ice by the rotating vanes. It may be that that part of your icemaker has failed.

Try this for a solution first. Remove all of the ice from the bin. Using a hair dryer, melt the ice in the tray and the fill tube. Be sure to warm all of the switches behind the plastic front cap in case those switches are frozen. Let the ice maker fill again and see if you have made ice. Often splashed water will freeze the rotating vanes and will not let the ice maker rotate through it's complete cycle.

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Check out the tray heating element that is designed to melt the ice slightly so it can be scooped out into the waiting tray.

If there is no water or ice in the tray, then check out the solenoid that allows water into the system.

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If you pop the front cover off the ice maker you will find a screw with a plus and minus on it. Adjust it and that will cut the water fill down and should solve the overfill problem.If the ice is not dumping spray the tray with Pam and that should solve the dump problem.

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