Question about Epson ACULASER CX11NF All-In-One Printer

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No functions are working, error code E511 shows in dialogue box

Dialague box says service required, error code E511.Please can someone tell me what this means and how can it be fixed.

I have asked the question before, but no one has replied, I look forward to a response soon.

thanks
rosewater

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E511 is in regard to the photoconductor unit. There may be the need to clean the black belt from dust accumulation (other users have reported success by that) whilst I had success by cleaning the surface of the optical sensor on the left, accessible after lifting out the photoconductor. Keep the photoconductor shielded from light while you do this. It usually about stray toner accumulated on surfaces within the printer. Be careful how you remove "dust", a vacumn cleaner can catch fire because the dust is susceptible to electrostatic charge build up.
Hope this helps.

Posted on Jul 02, 2008

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It means that the motor1 is malfunctioning or broken or something is stopping it from working if it is the new motor you need then just get a new machine its not worth it

Posted on Jun 22, 2008

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Error: service reg E511 what does this mean?


Part of the photoconductor unit known as the transfer belt is not being detected when the E511 Service Requested error comes up. Epson in the UK has the troubleshooting outlined here:

http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Aculaser-C1100/Drivers-Support;jsessionid=035E9EA2127A8A5A478481112D9F98B2.acc2?target=article&extn=.html&articleId=1319

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The "Service Req E511" error message means that part of the photoconductor unit called the transfer belt is not being detected. Please see the following Epson article which may help. http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-Aculaser-C1100/Drivers-Support?target=article&extn=.html&articleId=1319

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Hi,

To my knowledge Error Code E511 refers to photoconductor and/or its associated components. It is possible that:
  • the photoconductor requires a bit of cleaning and to be reseated snugly;
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Errrrmmmm, how about you tell us what the problem is.


Bloke walks into the doctor surgery and says "Doctor, help me I'm ill" the doctor asks "What is wrong with you?" to which the patient replys "You're the doctor, you tell me"!

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E-511 error message is related to the Photoconductor Unit. In order to resolve your issue, there 3 things that I'd like to suggest.

1. Take out the Photoconductor Unit and turn it upside down check if the white tabs restract. If it doesn't you need to replace the PCU otherwise just put it back in

2. If reseating the PCU doesn't resolve your issue, try a different PCU

3. Lastly, warranty options if your product is within the 1-year warranty from the date it was purchase contact Epson Tech support they'll be more than happy to send an onsite tech support to fix it otherwise visit their website support.epson.com and look for a repair center in your area

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Xerox All error booklet download LINK

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