Question about Casio Exilim EX-S500 Digital Camera

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Lens prob i had taken it to the beach with me and even though i had it in a bag some sand got into the lens and im wondering if i can fix it on my own or if i have to get a pro to fix it...and if i do have to get sum1 to fix it how much wud it cost?

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You could try a vacuum cleaner. Thoroughly clean the inside and outside end of your vacuum cleaner pipe. Wind PVC electrical tape twice arouns the end of the tube with the tape half overlapping. Push the tape inside the tube so that it adheres to the inner part of the tube. This will protect the camera from being scratched. With the vacuum cleaner on, hold the end near the camera parts toremove particals os sand. To clean inside the front of the lens: With your fingernail, push the lens blinds apart and hold them open with light pressure from the flesh on the tip of your finger. Hold the running vacuum tube against the lens to remove the particals. The lens can be cleaned the same way with a lens cleaning kit available from any camera shop or photoprinting place. If the sand has really got into the mechanism, the cost of repairing a point and shoot camera will likely be not as good value as buying a new one, as (like with laptop computers) newer models with newer features are always cheaper. There are clear waterproof (to 5 metres) sandproof bags to put a camera in for beach use. Get one of these for your camera and never make such a terrible mistake again.

Posted on Jul 15, 2008

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Every time I turn my camera on it says lens error, restart camera. I left my camera in my purse and my purse has sand in it from the beach, and the lens wont come out.


Your camera almost certainly has a lens error, this is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair.[NOTE: exposure to sand counts as misuse] If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault. Although the article mentions Canon a few times, the advice applies equally to all cameras with lens errors and is not model-specific.

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I just had my camera closed and in a bag, unfortunately the bag had some sand in it from the beach, and now I'm getting the lens problem warning sign! Does interaction with sand while the camera is...


Really bad news.
The sand can caus lens and internal problems since there are moving parts which have grease on them.
Repair is recommended.
You can sell the camera on a site such as Ebay as a used for parts camera.
You can consider repair.
Cost will be a determining factor here.

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The best thing you could do is take it to a competent repair shop, tell them what happened, and have them fix it. If it is just sand jamming the lens cover, they shouldn't charge too much to fix it.

Alternatively, if you can move the lens covers at all, try gently working them back and forth in very small movements while holding the camera with the lens pointing down - basically just try to work the sand out and let gravity help you. Be careful though, you may get sand deeper into the camera's mechanisms this way!

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My baby nephew dropped my camera on the beach and now it has some sand stuck in it and has stopped working. can this be fixed? p.s it turns on but no longer lets me take pics.


Hi!
I believe there's sand inside the lens or stabilizer - the lens unit has to be taken apart and cleaned by a professional. It's a hardware fault, not software so I'm afraid you will have to give it to a local repair shop or Kodak service center and let them clean it.
I work in Kodak service center.

Tom

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"Remove lens cap"


Lens damaged or grit/sand in it. If the lens is out at all then whoever was using it will know what happened, as it was going at the time.

If you think it's sand/grit, try tapping it on the bottom, while holding it lens downwards 1 foot above a piece of white paper, see what falls out.

I fixed these units for 4 years and we used to collect sand and tape it to the camera because customers would deny taking them to the beach. LOL.

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1 Answer

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Anyone who has ever been near the beach knows that as soon as you are within 100ft of the sand you will feel sand in between your toes even with your sneakers and socks on. That's because sand is in the air and contaminates everything. Therefore, if you value your camera, mp3 player, radio, cellular phone PDA, or laptop computer, DO NOT TAKE IT anywhere near the beach. Solution: use an air compressor. Blow air & dust through the hose first. Use clean air to blow out extended lens area. Open and close lens and blow out several times. Firmly jolt the camera into the palm of your hand to dislodge the dirt particle. Use more air. You may notice sratches on the side of the lens cylinder that were created by the particles of sand. 99% pure isopropyl alcohol (91% if you're in a pinch is available at any drug store) can also be used on a Q tip and swabbed around the lens barrel cylinder. Make sure you use a few CLEAN Q tips on the lens. Now go buy a disposible camera and $10 mp3 player for the beach and leave the $200+ camera and IPOD at home or at the hotel room. Now you'll surely have a wonderful time at the beach.

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No, even if you could find a lens for free this is not an easy camera to replace the lens on. Even a qualified tech would take up to an hour to replace. Understand that today's cameras low cost makes replacing the camera a better option than repairing a camera who's value used is less than the repair cost.

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Yes the beach, two of camera worst enemies, water and sand. The camera should be taken apart to check for sand and water damage. Camera that are even exposed to air around salt water will develop problems.

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Cant zoom on my DSC-W80 sony cybershot after droping it in the sand at the beach


If you found good information in my solution, please be sure to rate it! Thanks!

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4 Answers

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no need to take apart just power up and gently pull the lens out and vaccuum the sand out, camera now works perfectly

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