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Each mp3 player can only play songs in certain formats. A Philips GoGear, for instance, can't read iTunes format. Some players cannot read DRM-encrypted WMA files, which is what most music services use. When you load a song in the wrong format to an mp3 player, the song appears to transfer, but the mp3 player won't actually play it. The best workaround for this problem is to only load songs that are in true mp3 format - they are accepted by 99% of digital audio players. If you give us your manufacvturer/model #, and music service name, we can tell you exactly which formats your player plays.
Make sure the songs are in the right file format first. I would only download songs that are in mp3 format for starters - sounds like you did this already. If it is still not playing, follow the reset method that the manual suggests. If it is still not working, it may be defective. These "windowless" players are the most difficult to use, because there is no on-screen display to let you know what's going on.
okay format your mp3 player in FAT OR FAT32. DO NOT FORMAT IT IN NTFS! plug it in irght click on your mp3 player in my computer and select format. Format it with either of those formats and recopy ur files. or if it doesnt work try this link and update ur firmware http://www.tgegroup.com/en/support/users.htm and recopy ur files :)
I had the same problem. I had formatted the player's drive using Windows explorer and the got this error: "File Format error" while trying to play any mp3 file.
I went to the command prompt. Deleted all files:
E:\> del *
Then I copied the MP3 files again in the T.sonic MP3 player. All MP3 files played fine after this.
Instead of deleting the songs you may need to format.
If you haven't tryed this follow these simple steps.
To format your device first click on "Start" then click on "My Computer" now look for your mp3 player, if it hasn't been change the names usually called "Removable Disk", once you've found that right-click on it then click on "Format".
Now you've formatted put songs on then try your mp3 player to see if the problems be fixed.
There are two ways to format an Mp3 player - one on the computer
itself, and one in Windows Media Player. Both methods will end up
erasing all the songs on the player, but the player will be "good as
new" after that. Sometimes reformatting in this manner will override
the player's native formatting and cause problems - this can be
reversed in most cases by updating the player's firmware. Firmware
upgrades are available from most manufacturers' websites. WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or
FAT32. - Connect player to computer, double-click my computer, right
click on icon of mp3 player and select format. This only applies to
Windows-based computers. You can also format the player in Windows Media Player itself: Connect your Mp3 player to the computer and open Windows Media
Player. Click on the Sync tab. Pull down the drop down menu underneath
the Sync tab by moving your cursor over the Sync tab and left clicking
on the little black arrow underneath the Sync tab. Highlight "name of
Mp3 player here 1GB" (wording may vary slightly), and then select
"Format." - this should erase everything. -Tha Mp3 Doctor