Question about Zoom X6 (5590) DSL Modem (55900003)

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Installion of x6

We are trying to connect a neighbour to internet using her new laptop with vista o/s.
tried installing Zoom X6 but only x3, x4 and x5 on disc. DSL light only blinks never steady and nothing on the internet light. msg says computer cant find modem ven tho'I can see it in the control panel, also no shortcut to zoom on desktop as expected at end of installation, do we have wrong disc? how can we fix this for her as already been two months same problem trying to use a speedtouch 330 modem previously...any advice welcome..

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Contacted the company who gave the good advice of changing the DPI settings and also showed us 2 different ways of how to do it. For anyone who has the same problem try right clicking the desktop and click on personalise, adjust font size to default and save,. Alternatively click start, control panel, appearance & themes, change screen resolution, settings, advanced, DPI to normal 96 DPI and save. Thanks for your help we will always check this site if problems in future.

Posted on Jun 27, 2008

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1 Answer

I have a Zoom X6 ADSL modem that keeps dropping my internet signal. How can I correct this?


is it wireless connection or ethernet? Zoom routers have a firewall and when you have something connected that the firewall doesnt like (Xbox 360 or Gaming) it will drop the connection. goto zoom.com/x6 and it will give you instruction on how to by-pass the firewall using an different IP address.

Mar 22, 2009 | Zoom X6 Adsl Modem/router Rohs...

1 Answer

Zoom x6 modem disconnect


If you only get disconnected on the desktop, the problem is the desktop.

You can try removing network card from device manager and installing it back, try also logging in with a different user name and disabling eventual firewalls.

Fastest way to get rid of problems of this kind is by reinstalling windows, and if it does not work getting a replacement network card, or connecting the PC wireless.

If you have a spare wireless LAN Usb adapter, try connecting the PC on wireless.

Dec 15, 2008 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

Connecting laptop wirelessly


So, you're not actually offering anything just trying to flog your service. Trading standards will be interested here in your statement, 'let our experts solve your problem for FREE'. Nice try, Con men is the word that springs to mind.

Dec 13, 2008 | Zoom X6 (5590) DSL Modem (55900003)

2 Answers

Zoom X6 installation


you need a ethernet network card, if you want it connected to the x6 directly, or you can get a wireless card for the desktop.
the instruction for setup the x6 is straight forward. but you need to follow it to the letter, otherwise it won't work.


if you need more information please email me at frcs68@hotmail.com

please rate if the answer solved your porblem.
thank you

Jun 15, 2008 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

Zoom X6 internet light constantly red


the internet light, is usually a blinking green, showing that it's seeing the internet signal. The only reason it's red, is cause there's no net signal..double check the phone line going into the back of your router, and change it if you need to.

check your computers warranty here 4 FREE

Mar 16, 2008 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

Zoom adsl x6


If the Internet light is off it means you are not either authenticated at your provider or your configurations are wrong on the modem. If you go to your command prompt and type ipconfig and check your IP address and your default gateway. The IP address on your default gateway would be your router put that IP address on your browser and should be able to see your modem setting and any error messages that could help resolve your issue

Feb 18, 2008 | Zoom X6 Adsl Modem/router Rohs...

1 Answer

ADSL X6


presuming that the router moved with you the telephone line socket could be too far away from the BT socket or is not correctly wired. if you have not moved the router then you need to buy a booster

Feb 18, 2008 | Zoom X6 Adsl Modem/router Rohs...

2 Answers

Need Zoom X6 help unresponsive


make sure your ethernet port is set to 'obtain address' and 'DNS' automatically (IE use DCHP and not static IP address) The software should be able to 'find' the zoom modem then.

Jan 22, 2008 | Zoom X6 Adsl Modem/router Rohs...

1 Answer

Zoom X6 5990


You should try pinging it to see if you are getting a direct connection?

Dec 26, 2007 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

Problems with xbox 360 wireless adaptor, finding zoom x6 router


For this problem use http://zoom.custhelp.com/cgi-bin/zoom.cfg/php/enduser/std_adp.php?p_faqid=929&p_created=1193678463&p_sid=NcYTzXmj&p_accessibility=0&p_redirect=&p_lva=929&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjEsMjEmcF9wcm9kcz0yNSwxMjcsMTY5JnBfY2F0cz0wJnBfcHY9My4xNjkmcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PVdpcmVsZXNz&p_li=&p_topview=1

Oct 15, 2007 | Zoom X6 (5590) DSL Modem (55900003)

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