Question about Zoom X6 (5590) DSL Modem (55900003)

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Installion of x6

We are trying to connect a neighbour to internet using her new laptop with vista o/s.
tried installing Zoom X6 but only x3, x4 and x5 on disc. DSL light only blinks never steady and nothing on the internet light. msg says computer cant find modem ven tho'I can see it in the control panel, also no shortcut to zoom on desktop as expected at end of installation, do we have wrong disc? how can we fix this for her as already been two months same problem trying to use a speedtouch 330 modem previously...any advice welcome..

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Contacted the company who gave the good advice of changing the DPI settings and also showed us 2 different ways of how to do it. For anyone who has the same problem try right clicking the desktop and click on personalise, adjust font size to default and save,. Alternatively click start, control panel, appearance & themes, change screen resolution, settings, advanced, DPI to normal 96 DPI and save. Thanks for your help we will always check this site if problems in future.

Posted on Jun 27, 2008

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