I think you may be right but I am not sure what you would like me to do.
I used the Windows CD burner and also Toshiba Disc creator. In both the case I selected the files to be copied in the source pane and transferred them to target pane and then started the CD burn. After the process completed successfully I find the burned CD appears as blank
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Attach the new drive as instructed. Make sure the notebook has an internet connection and switch it on normally. Windows should recognize the unit and ask you for a driver. Click install automatically. It may then download the driver and install it. If none of this happens, keeping the internet connection open, right-click My Computer/ Hardware/Device manager and the DVD will appear there with a question mark meaning it is uninstalled. Click on it and choose to install a new driver. Windows should do the rest. Good luck. There may be a third way to download the driver from Toshiba and install it manually.
I had the same problem with my Toshiba .I thought the dvd-rw-dvr was bad. After diagnosing the problem, I found out the device was working ok but the driver was missing or corrupted. After uninstalling and disabling a few times windows 7 couldn't fix the problem. I went to the control panel right clicked on devices and printers. Pictures of the devices showed up on a screen. One pic was "Jim's computer" showing at the bottom of the pic was a small yellowish icon indicating a problem with the device. I right clicked on the device,"Jim's computer", and a menu appeared. Near the bottom of the menu was an item which said "trouble shoot". I clicked on it and bingo. I followed the directions and loaded a filter driver. The DVD was fixed.
Hi, according to what I understand the unit works for some situations especially but you cannot visualize the content, in this case the problem that you one presents shows off to be Cd-DVD's unit that this trumping, if the equipment this one even in guarantee, you must come to an CAS or Center of Authorized Service, in order that they diagnose and replace the unit