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Toshiba external USB hard drive (portable 40GB Toshiba MK4025GAS) does not operates with xp as it used to operate earlier.device manager in control panel shows code 10.Uninstalled and re-installed USB driver but no success.Struggling, plz help

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  • jeysun_clark Jun 28, 2008

    I tried the way you described but it didn't work out. still wondering what to do.

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Try booting to the SAFE MODE (F8 at boot) opening Device Manager, deleting all USB Root Hubs, rebooting in normal mode, let hubs re-detect, then reconnect the drive

Posted on Jun 22, 2008

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Cant detect hdd


Hi Martin...

The problem is being caused by the Logical Disk Manager
Administrative service and possibly the logical Disk Manager service
not being started or the services might be disabled. to solve the
problem, click on the "Start" menu, click the "Run" command, and then type
in the box: services.msc , scroll down until you see both the above services.
right click on each of the services about and select properties, on the
general tab, change the startup type to "automatic" and click the start
button under the service status. do this for both of the services, and
that should will fix your problem."
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For Windows 2000 and XP:
Right click on My Computer.
Choose Manage (This will open the Computer Management window).
Go to the Storage category and select Disk Management
Right click the new drive (usually listed as Hard Disk 1) and "initialize"
You now have the option to partition and format the drive.
The default settings of Primary Partition and NTFS- Quick Format are recommended for most users.

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External hard drive can not be recognized, are more common on computer
failures, what's the reason caused this failure?
1, Setting the CMOS parameters
If you never used the USB external device, there may occur the case:
The system can not detect USB hard drive even if the driver is properly
installed, which was mainly due to the motherboard CMOS default port is closed, if not set to
open state, it naturally Windows can not detect the external hard drive. In order to solve this
problem, we can re-boot into the CMOS settings, and set "Assign IRQ For USB" to "Enable" in
"PNP / PCI CONFIGURATION" column, now the system can be assigned to the USB port available
interrupt address.
2, Power shortage
As the USB drive need to consume some power when it at work, if directly through the USB interface
to take power, the power supply may be not enough. Thus, almost all of the external hard drive
comes with a separate external power supply or a PS2 keyboard to take power transfer interface,
at this time you should connect external power supply or through the transfer cable ps2 connected
to keyboard to ensure that it have provided adequate power to the external hard disk,
recommended that you should ensure the external hard drive have adequate power supply when you
use it, otherwise, the external hard disk is likely to be damaged due to insufficient power
supply.
3, USB extension cable fault
USB interface type does not match the external hard disk interface ,this case caused it can not
be used. For example the standard USB interface of the computer configuration is 1.1, while the
external hard drives purchased are USB 2.0, which requires the cable connected computers and
external hard disk must support USB 2.0 standard. Because high-speed mobile device plug in a
low-speed hub, the device may not be properly installed, and some people use external hard disk
while using USB flash drives, For convenience, they directly used USB 1.1 standard cable that
supplied by USB flash drives, as a result, the USB 2.0 standard hard drive not be recognized
correctly. Just replace it by the USB 2.0 standard cable can solve this problem.
4, Windows version is too low
Pre-Windows 98 operating system does not support USB peripherals, so in any case to install the
driver, set the CMOS parameters are unable to make normal use of external hard disk. In this
case, one solution is to upgrade the operating system up to Windows 98, another way is to
Microsoft's official site, download the appropriate patch to make it can identify mobile hard
disk.
5, The system is set incorrectly
When installed driver, the external hard disk icon will be seen on the Device Manager for some
Windows 98 users, but the Explorer does not include the corresponding letter identification,
which is improper system settings. In the Device Manager, double-click the Hard Drive icon, and
click the pop-up window in the "Properties" button, and you could see disconnect, could be
deleted, synchronous data transmission and Int 13 unit four options, of which "could be deleted "
is no tick in front of the system, and simply check this option to restart your computer, you can
see in the Explorer, the new external hard disk drive letter.
While the failure of the external hard disk does not recognized are more the reasons, but
generally not the USB interface or external hard disk's own fault, so it requiring us to consider
some more from around the association when exclude it, I believe you can successfully use the
external hard disk.
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Hi I had the same problem and solved it like this assuming that you are running windows xp

With your external casing powered-up (it does not get power through USB does it?) and your WinXP
PC running, plug in the USB.
You should hear 'chime', what happens then?
If harddisk is recognised here, but does NOT have a drive-letter and cannot be seen in Windows
Explorer, the answer is in Windows Disk Management
...
Go Administrative Tools > Computer Management > Disk Management. ( on left column)
Maximize this page. Physical Drives appear at the bottom; Logical Drives at the top.
Hopefully your drive will appear at the bottom (physically), you must then 'import' it into the
Windows installation
; Windows will put its 'signature' on the drive and assign it a logical drive letter :^)
you can try to format it here if it is new and has no info on it , check back to My computer and see if present.

Mar 20, 2013 | IBM FRU PN 49P1599 Desktop Motherboard

1 Answer

Ihave Simpledrive 500GB external hard drive but now all of a sudden my PC does not recognize it when I go to my computer and look for it


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.

Incompatible USB Port Problems W 7 First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.


In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".


Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. for XP or earlier click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X you will need to update/reinstall drivers right click to reinstall drivers if you can see your usb drive but its not working ports (com&lpt) right click update driver if this fails to fix the problem Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts b> SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter b> If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. Enable Drive Letter View b> Click the "Start" button and choose "Control Panel" from the start menu. Click "Folder Options" and navigate to the "View" tab. Scroll down and place a mark next to "Show drive letters," then click "OK." b> Configuring Drive Manager b> Click the "Start" button to launch the start menu. Right-click "Computer" and choose "Manage" from the menu. Click "Storage" in the menu on the right side to extend the section. Click "Disk Management" under the "Storage" header. This will show you a list of drives and removable storage on your computer. It will also report the status of the drives, such as "Healthy." If the removable storage does not have a drive letter or has a drive letter in conflict with another drive, you can assign it a new letter. Right-click the icon of your removable storage drive and click "Change Drive Letter and Paths." Click the "Change" button, then choose a drive letter from the drop-down menu. Select a letter that is near to the end of the alphabet to prevent drive overlap issues. Click "OK" to allow the changes to take place. You should now see the removable storage listed with your other drives on the "My Computer" screen. SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible b> If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted. b> Replacing a Defective Hard Drive b> You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services. Hope this helps.

Jan 07, 2013 | Compaq Presario 5000 PC Desktop

1 Answer

Is it possible to search for a specific file that was saved on my toshiba canvio hard drive?


Use this USB Y-Cable.f014c47.jpg It provides the extra power you need for your external Hard Disk Drive or other USB devices when a standard USB cable is not able to transfer enough power to operate your device. Simply plug the mini-B cable into your USB A ends into open USB ports on your PC. The cable draws power from both USB ports and increases the output to the external Hard Drive or USB device.
Clue of step are listed below: 8376d83.jpg
e6a8bbb.jpg
Click All files and folders There it will display you in this formatad8764d.jpg type the name of the file or a document that you are wanted to search. And choose the option that you wanted to perform.480a4b6.jpgClick Search and see.



All the Best!

Sep 27, 2010 | PC Desktops

1 Answer

Traveler stick 4 gb plug it in and it said i need drivers


This would only normally be the case in windows 98 or earlier computers.

Normally windows XP and above would find this and install without any issue.

If you have XP or greater then you ihave other problems
Window 98 may not fully support your flash drive or at least may work very slowly.

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

Oct 08, 2009 | PC Desktops

1 Answer

New Dell desktop can't recognize external hard drive


I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

Aug 28, 2009 | Dell PC Desktops

1 Answer

I cannot find a driver for my Toshiba mass storage device.


Go to BIOS and change the USB setting to full speed and save it and continue. I am sure it will work after that....sodeep

Mar 24, 2009 | PC Desktops

1 Answer

Operating system ex mce


Is this a USB connection? Try a different USB port. If it still won't work, go to: MY COMPUTER: PROPERTIES: DEVICE MANAGER. See what it says in there about USB DRIVERS and HARD DISC DRIVERS.

Dec 29, 2008 | PC Desktops

4 Answers

When I try to back up my computer files for Windows Vista using a Toshiba 320GB capacity portable external hard drive I receive the message that I need a ntfs drive. Can my external drive be converted to...


Yes, it can:
Before you begin, connect your external hard drive.
To format the drive with NTFS
1.
Log on to your computer as an administrator.
2.
Click on the Vista Orb right-click Computer, and then click Manage.
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3.
Under Storage, click Disk Management.
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4.
If the Initialize and Convert Disk Wizard appears, click Next. If the wizard does not appear, skip to step 8.

3e609ff.gif 5.
On the Select Disks to Initialize page, click Next.
84b8e54.gif 6.
On the Select Disks to Convert page, click Next.

330a86a.gif 7.
On the Completing the Initialize and Convert Disk Wizard page, click Finish.

a63fbd2.gif 8.
Right-click your external drive (which will probably be drive E or drive F), and then click Format.
f8f5f91.gif 9.
In the Format dialog box, type a name for your external hard drive, such as Backup Drive. Then, click OK.

7560a25.gif 10.
Click OK again.

0a517a9.gif Windows XP formats your external hard drive. Within a few minutes, your drive will be ready for you to use.

Jul 17, 2008 | Toshiba PC Desktops

1 Answer

Labtop computer internal hard drive


The drive you have is a IDE, Ultra DMA 133, 4200 RPM.

If you are running XP or Vista you can purchase any brand hard drive. Size depends on what you want to spend. Recommend Maxtor. Just make sure it is IDE and for a laptop. Most computer retailers will sell them (BestBuy, Circuit City, etc)

Apr 05, 2008 | PC Desktops

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