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There are black particles on my washing at the end of the washing cycle.

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Sounds like the inlet valve for the washer needs cleaning. Unscrew hose from washer and clean strainer.
If you add fabric softener to the dispenser undiluted, the gunk which builds up over time will do that as well.

Posted on Jun 22, 2008

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This sounds like what the service manual calls "scrud":
"If fabric softener is used regularly it will eventually cause a build up within the outer basket. This can result in black flakes present in the wash load that can stain garments. To remove scrud follow the procedure below.
Step1: Add a full cup of a good quality dishwashing powder in to the machine.
Step 2: Set the machine to a Heavy Duty cycle, select a Hot Wash temperature, High Water level and allow the machine to agitate for 10 minutes.
Step 3: Leaving the lid closed, turn the machine off and allow to soak overnight.
Step 4: The following day, turn the machine on and advance to the spin cycle to drain the water from the machine. After the water has drained, turn the machine off then back on again, and select a Heavy Duty cycle, Hot wash, High Water level, and allow the machine to complete a full cycle to ensure that all of the loose scrud and residual detergent has been flushed away.
Note: If there is an extremely heavy build up the above procedure may have to be repeated." (emphasis theirs) (http://www.applianceaid.com/pdf/517792A-PH7-USA-Eco-Washer-Service.pdf)

You said you cleaned the machine already, so maybe you did this step, but I thought it might help.

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1 Answer

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1 Answer

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It's direct drive. It may have a bad coupler. Did you see any black particles under washer? Also look for oil on floor and bottom of washer. Transmission can leak oil into clutch causing slow spin.

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