Hi,
Welcome to Fixya Support
I am Michelle, and i will be assisting you regarding the issue
in case you are not able to boot to windows, you can use the password recovery tool that can be downloaded from below link.
download this tool on another computer and it will create a disc.
you need to boot the computer in which the issue is occouring with the disc.
All steps are mentioned in below link as well
http://www.loginrecovery.com/index.php
please feel free to ask in case you face any difficulty.
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