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Sound is not working - Computers & Internet

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Arjun Rajan

Expert 65 Answers
Posted on Nov 22, 2010

Arjun Rajan

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Joined: Oct 25, 2010

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Hi,
1. Check if the volume control on the computer is muted. - You will find the small speaker icon on the right hand bottom corner next to system time. 2. Check the cables at the back of the computer. Check if the green jack is plugged into the green port. 3. Go to device manager, (ie; Click on start and then on run and then type "devmgmt.msc"). Check if you see a red X mark or a an Exclamation mark next to your audio driver which would be under "sound video and gaming controllers. ) If found right click on that and then click on Uninstall and then restart the computer.
Get back to me if that does not resolve the issue.
Thanks.

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