Trekstor datastation maxigu 500: there is power going into the unit,but where theconection from the computer is very loose and wont stay on it flickers on and off ,more off than on june odonnell does any one know where i can buy a kit for this trekstor

See if your product is listed at the official manufacturer site

http://www.trekstor.co.uk/downloads-en.html

, or contact them there. Be very careful with other 'third party' sites that offer drivers; many are unscrupulous sites that will give you a 'driver' that contains spyware, or makes things even worse.

Hi,

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Click on the following link for the official Trekstor DataStation Maxi mu site: Trekstar DataStation

If that official site doesn't provide you with the required driver, continue reading.

Click on the following link for the largest FREE driver database on the internet. Driver Download

All the best,

Ben

Hello

You need to understand that a hard drive is very similar to glass, if you drop it, its done for, and it breaks.

contact a data recovery service if you had something of importance in the drive, you will not be able to recover anything out from it yourself if you really dropped it.

they break, they can break even if the case falls over on it self on the table.

let me know if you have any other questions.

Thanks.
Ekse

Connect the Trekstor to your network, and be sure that it has an IP-address.

On Windows, click Start
Click Run
Type \\192.168.xxx.yyy
where this is the IP-address assigned to the Trekstor.
The windows that opens will be a window onto the Trekstor's files.

At the least, the device is "unreliable", and it would be wise to replace it, either by exercising the warranty (if the warranty still is valid), or by opening the enclosure, removing the disk-drive, buying a new (and compatible) disk-drive, inserting the new disk-drive, and closing-up the enclosure, to create a "new" external storage-device.

Hi, unfortunately your are probably right. You can buy a new hard drive and install your self as the cheepest option?

Have you tried going to the manufacturer's website and downloading and installing the drivers for your product?

Hi,

Dropping a drive can be catastophic but usually isn't.

I suspect you may get lucky and find out it's just some of the circuitry in the trekstor shell that is damaged.

Take the Trekstor unit to your nearest PC shop and ask the technicians there to remove the Hard Drive and put it in a new enclosure to test it. If it works in the new enclosure, buy the enclosure and your done. If it doesn't work in the new enclosure then you may be suffering from worse issues that will require the help of a pro.

Either way let me know how you make out, if you need a pro for the next step, reply back with you location(Country, State, City) and I will refer you to the closest facility who can assist you.


Hope this Helps FixYa,

Chris

I just had this problem with both my external drives (I was using the same power cable and just alternating between them). I went and got drive B's power cable and they work fine now. Try replacing the power cable

I have an answer on how to fix the Trekstor Datastation "Removable Disk" problem.

I also own a Trekstor Datastation 500GB and had the same problem even though it worked for several months then all of a sudden when I tried to hook it up to another computer, it stopped working. It would recognize the USB connection but you could not read the drive as it would say "Removable Disk".

In "Device Manager" it recognizes the drive as Sundata USB2SATA. But what it really should be is "WDC WD50 00AAVS-32ZTB0 USB Device" or something similar to that. For those that are wondering, yes, the hard drive is a Western Digital Hard Drive. Western Digital Caviar to be exact.

Solution: You need to open the cover to the hard drive and reconnect the hard drive to the connector on the board. It's that simple!

It is very loose and this model is not well designed so it can easily come off if you accidentally knock over your hard drive or move it to another location. The hard drive is held in place by screws on a holder where there is room for the screws to slide if the screws are not tight enough.

You'll need a T10 screwdriver bit to remove the cover and a Phillips screwdriver to adjust the hard drive.

NOTE: Doing this will probably voids your warranty but trust me, it works and it's really easy and quick to do. Took me 15 minutes.