Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

5 Answers

Seagate Free Agent Problem

The external drive was working fine until it was knocked over. It worked fine after I turned it on. After a couple of days it stated to freeze, the lights flash and it was no longer recognized. I turned it off and the next day it worked fine for about an hour and a half, then it stopped working. I turned it off went to eat dinner and when I came back turned it on again. It worked again, but this time only for about 15 minutes. How can I get it back to an hour and a half to be able to backup my backups....

Posted by on

5 Answers

  • 2 Answers

I have the exact same problem... not sure what caused it... there was a massive power spike here, and that could be it... of cource most of the electronics fried by that do not even turn on, while that turns on just fine and flashed the yellow light...

the drive sounds fine itself, so the problem is most likely in the Seagate FAP case itself, probably the internal circuitry, as when i turn it on the drive spins up normally and does not make and noises that are the tell-tale signs of a dead drive... my suggesgion would be to crack open the Seagate case (i know i know, i thought it looked nice to, but would you rather have all your data or a nice-looking doorstop) and take the hard drive out, then connect it either 1) directly into your computer or 2) into another external hardrive case. As this hard drive has eSATA, it is probibly a safe bet that it is a SATA drive, so that's probibly the connection you need. Again, i have not tried this, but i will attempt it soon... what's the worst that can happen? my drive will not work inside the case, my drive will not work outside the case... same thing really... but this is the last time i buy seagate...

Posted on Jan 14, 2009

  • 1 Answer

I found a solution to the flashing drive, I put the drive up to my ear and turned it on what I heard was the sound of the drive trying to fire up by not being able to. So I played a hunch and plugged in the power from my Seagate Go Flex 2TB drive and the old Free Agent Pro fired up. Getting a 12v 2A power supply is all that's needed, problem the power supply died solution get a new one.

Posted on Aug 12, 2012

  • 1 Answer

From what i have learned spending more than 20 hrs on the phone with tech support and data recovery center,if you get the flashing yellow light,that means your drive is gone,i spent 1700$ canadian to have my old files saved( memorys from 1980 and 1990) ,now if you back up ur files on an external drive to be safe,what would you be thinking if one days its fails on ya? aint this suppose to be the way arround,pc fails and rarely ext. hard drive? Mine just got knocked over while it was sitting,so its not even a violent shock to it.,but again i learned my lesson and now all back up goes online,online servers nevers fails...thats my advice

Posted on Aug 13, 2008

  • 1 Answer

Got one and have been using it primarily for video file (editing). This firewire harddrive disappear in the middle of a project either downloading or editing. It's the latest of four different brand hard drives Never lost a files, but gets hot too fast then the drive letter disappears but the yellow light stays (which off course should mean that the drive is powered and connected). It also get very hot especially at the button. This been going on for about 7 months now. I need some help......THANKS,

Posted on Jul 03, 2008

  • 1 Answer

I ripped the whole thing apart unplugged the connector for the light diode (yellow, which was indicating an error). With the whole thing freed from the plastic cover and metal protection for the electronic it started to work again. Magic!

Posted on Apr 29, 2012

1 Suggested Answer

  • 150 Answers

SOURCE: Hello, My Seagate 250GB Free Agent

Have you tried uninstalling your seagate free agent software, restarting your computer and installing it again?

Posted on Jan 10, 2011

Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive Logo

Add Your Answer

Full Name
3 Points

Attach: Get more points

Uploading: 0%


Complete. Click "Add" to insert your video. Add


Related Questions:

Not finding what you are looking for?

14,176 people viewed this question

Ask a Question

Top Seagate Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27691 Answers


Level 3 Expert

696 Answers

Azrael SRL

Level 3 Expert

11800 Answers

Are you a Seagate Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides