I added printer software, and my system is locked up/
I had the cd for a canon printer, which I use on my desktop. I loaded it into my laptop with Vista yesterday. I was able to print to the printer, but then my system locked up. I cannot open my documents, and cannot get the canon box to go away, even when I turn the computer off illegally. Ctl/ALT/DEL does nothing. Please help me!
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Re: I added printer software, and my system is locked up/
it could be a software conflict / component incompatibility between your printer utility and your vista.
here's what you can do:
set your computer to safe mode, then uninstall the printer and its utility from your vista.
once done, reinstall the printer and let vista use its "built-in" drivers (since almost all printers manufactured before 2008 has drivers on vista by default) or let your computer download a compatible driver online.
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Winlogon.exe is a part of Windows Login System. As suggested by its name, this process is responsible for handling login and logout procedures on your computer. Primarily though, it is concerned with the following functions:
Managing secure attention sequence
Loading user profile
Locking the system while Screen Saver is activated
Providing easy access to Windows station and desktop
Csrss.exe is a user-mode program belonging to the Microsoft Client/Server Runtime Server Subsystem. It is a critical piece of software responsible for managing threads and creating console windows. Furthermore, it is also thrown the crucial duty of controlling operations of the Win32 subsystem not belonging to the kernel mode.
A STOP 0xC000021A message is generated when either of these processes fails to execute. Upon detecting this bizarre dilemma, Windows NT kernel halts the system and raises the BSOD error. Following is a list of common causes leading to the failure:
Locking device or software installed
First, verify no locking software is being loaded that prevents the tray from opening. If you are unable to determine this, reboot the computer and as it is booting up, eject the tray. If the tray is able to eject as it is booting, but stops working after loading Windows or your operating system something is being loaded that is preventing the drive tray from opening. This is most commonly software such as a CD burner program that has taken control of the drive.
Bad eject button
If you are running Microsoft Windows open My computer, right-click on the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective and it is recommended that the drive be replaced.
Do you have the cd that came with the printer
if you have it place it in the cd/dvd player
when it comes up on the desktop install the software for it
then when asked plug in the printer
and windows should do it for you
if you cannot find the cd
then you can normally download the cd software from the canon website www.canon.com
making sure you enter the correct operating system as in xp or vista or windows 7
Please go to the below link, select your operating system, download the driver software to your desktop (save to desktop) and then double-click the file and install the software for you printer. Do not connect the printer to your computer until instructed to do so in the install process.
I'd have to assume your operating system is XP or Vista. Dell has some of the best Support for Drivers of all the manufacturers. You need a blank CD and a friend's computer for about an hour or less.
Using your friend's computer go to Dell Support and then to their "Drivers and Downloads" section. You will be given a chance to click on a button to "Enter a Service Tag Number" That number is located on the bottom of your laptop on a slender label and is always 7 characters, both numbers and letters. Enter the Service Tag# and you will be immediately routed to the Driver Download page for your laptop. At the top of the page you will have drop down box to choose your Operating System. Select the correct one and all drivers for your laptop will load onto that same page.
Now, make a "New Folder" on your friend's Desktop and name it D610. Then, proceed to select and download the drivers you need, one at a time, to that folder. When you have them all in the folder, right click on the folder and choose Copy. Go to "My Computer" and right click on the CD/DVD drive and click Paste. You will be prompted to insert the blank CD. Let the files burn to the CD and then install the drivers from the CD to your laptop in this order.
10/100 Ethernet Controller/Driver
Usually, at this point you should be good to go. Connect the printer to the laptop and it may just install itself. If it doesn't, go to the Manufacturer's site for that printer, Support, Drivers, enter name of printer, locate your software, download and install it. It's always best to download the software by saving it to your desktop and then running it from there. It precludes the possibility of being in the middle of an internet install and losing your connection.
No display? but you have an mouse cursor showing? So you must have an display and it is locking on startup of the OS. Do you have an bootable cd? If not lets try to start it up in safe mode.. 1: power down system 2: on power up hit the F8 key keep taping it till you get display saying startup in safe mode. 3: start up in safe mode no network. 4: if it starts up to an desktop then its an driver or software which you have installed causing normal startup to stop. If it doesn't start in safe mode we will have to boot to an OS CD. Let me know how these first steps go..