Question about Apple iPod nano

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Getting into itunes store

Everytime I try to get into the itunes store, it says "itunes cannot connect to the itunes store, make sure your network connection is active and try again." Help please.

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Make sure you are connected to the internet - the error msg means it doesn't detect that you are connected to the internet

Posted on Jun 22, 2008

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When I tried to connect to iTunes, I got this message: Cannot connect to iTunes Store. Unknown error 0x80090318. Make sure your network connection is active and try again. What does this mean? I am trying...


Start Menu>Click All programs>Accessories>Right click command prompt> run as administrator>Click on continue> When the scream comes up Type...


netsh winsock reset

Please Note: Space between the 3 words


Message will appear:

You must restart your computer in order to complete the reset


After that you will be able to connect to your itunes

This should fix the issue

Dec 18, 2013 | Computers & Internet

1 Answer

Why itune cannot connect to the store


ResolutionClick on the description below that most closely matches your iTunes Store situation:

I have been unable to connect for less than 24 hours Try quitting iTunes and reopening it. If the issue persists, it's possible the store is temporarily unavailable for maintenance. Try again in a few hours. You might want to check the iTunes Store discussion board to see if a connection issue is impacting many other iTunes Store customers.
iTunes Store Discussion Board (Mac)
iTunes Store Discussion Board (Windows)
I have been unable to connect for more than 24 hours on a Mac. If you haven't been able to connect to the iTunes Store for more than a day—and other customers on our discussion boards aren't experiencing similar issues—a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
  • Your copy of the iTunes application may be out of date. If iTunes is out of date, it will not be able to connect to the iTunes Store. You can download the latest version of iTunes from our website:
    http://www.apple.com/itunes/download/
  • You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve this issue.
  • You switched to a new ISP. If you didn't install new networking hardware, your ISP may be blocking access to the iTunes Store. Let your ISP know about article TS1629 which can help your them configure their servers to allow iTunes Store traffic through.

I have been unable to connect for more than 24 hours on Windows. If you haven't been able to connect to the iTunes Store for more than a day —and other customers on our discussion boards aren't experiencing similar issues— a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
  • If you have not done so, try the steps in this article to troubleshoot iTunes Store connectivity in Windows.
  • Your copy of the iTunes application may be out of date. If iTunes is out of date, it will not be able to connect to the iTunes Store. You can download the latest version of iTunes from our website:
    http://www.apple.com/itunes/download/
  • You upgraded to Windows XP Service Pack 2. Windows XP Service Pack 2, by default, enables the Windows Firewall. As with a third-party firewall, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so:
    1. From the Start menu, choose Control Panel.
    2. If the Control Panel is in Classic View, skip to step 3, otherwise open Security Center.
    3. Open Windows Firewall.
    4. Click the Exceptions tab.
    5. Select the iTunes checkbox to enable it as shown here:
      1. ts1368_1.jpg
      2. Click OK.
      If you have further questions about configuring the Windows Firewall, contact Microsoft's Service Pack 2 hotline at (888) SP2-HELP. Read this article for compatibility information.
    6. You switched to a new ISP. If you didn't install new networking hardware, your ISP may be blocking access to the iTunes Store. Let your ISP know about this article which can help your them configure their servers to allow iTunes Store traffic through.
    7. The "hosts" file may be blocking the iTunes Store Instructions for Windows 2000 and XP: Find your hosts file. The hosts file is normally found in the following locations:

      Windows XP: C:WINDOWSSYSTEM32DRIVERSETC
      Windows 2000: C:WINNTSYSTEM32DRIVERSETC

      1. Select the hosts file. Then click the Edit menu, and choose Copy.
      2. Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts".
      3. Drag the original hosts file to your desktop.
      4. Right-click the "Copy of hosts" file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
      5. When Notepad opens, click the Edit menu and choose Select All. Then click the Edit menu, and choose Delete.
      6. Click the File menu, and choose Save. Close Notepad.
      7. Right-click the "Copy of hosts" file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
      8. Restart your computer and try connecting to the iTunes Store.
      • Make sure that your computer meets the iTunes minimum system requirements.
      • Make sure that your operating system is up to date:
        • For Mac OS X, use Software Update to determine if you need to update your system.
        • For Windows, go to Microsoft's Windows Update webpage.
      • Make sure that you can access the Internet on your computer.
      • You may have firewall or other security software that is preventing your computer from connecting to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.

Aug 06, 2010 | Apple iTunes

1 Answer

Get a timed out message when trying to connect to itunes store


it has to be network problem may be a slow network

Jul 23, 2010 | Apple iTunes

1 Answer

Itunes could not connect to the itunes store. make sure your network connection is active and try again and error 11222


This is going to be your anti - virus software blocking itunes

disable it or remove it

refer to link for more info

http://support.apple.com/kb/TS3125


Mar 11, 2010 | Apple iTunes

1 Answer

MESSAGE'' NETWORK CONNECTION IS TIMED OUT'' ON ITUNES STORE SITE


If it is only happening to itunes, try downloading and installing a new version.

Mar 12, 2009 | HP Pavilion dv9000z Notebook

1 Answer

ITunes store connection probomething


Check your firewall, enable it if it's stuck off. And also check your virus and malware programs, it sounds fishy if you can connect to every other site sounds like someone set it so you can't get in, check your security settings also

Feb 03, 2009 | Apple iTunes

1 Answer

I can connect to the internet but not to Itunes store, AIM...


Can you check your wireless router ? Does it have RJ45 ,you can hook up your computer ,make sure ,network is ok. Then check your apple.

Jan 31, 2009 | Apple iPod nano 4th Generation

1 Answer

Cannot connect to the itunes store i must connect to wi-fi network to acccess the itunes store in order to download music. and i also dont know how to sync. and what is wi-fi


wi fi is wireless networking.  It requires the Iphone to be connected to a wireless router or access point to access Itunes on your phone via the internet.
You should reload Itunes to resolve the connection problem with your computer.

Nov 12, 2008 | Apple iPhone 3G

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