Question about HP Pavilion dv8301nr Notebook

2 Answers

Full system recovery???

Hello, my computer stopped responding (froze) so I did a hard shut down by pressing the power button. When I tried turing it back on I got this message....

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose 'Last Known Good Configuration' to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose "Start Windows Normally'.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice

When I make my choice it brings me right back to this screen. I called HP support desk and he suggested I do a Full system recovery. I don't want to loose all of my pictures and songs and some other files so he told me to get a '2.5" Hard Drive Enclosure' to back up my files first.

Can someone assist me??

Posted by on

  • Corriente Jun 22, 2008

    I don't have access to a CD so the second option is going to be my only choice. And this way it will wipe out my files, but will windows still be there once I'm done with the Full System recovery? I did this years ago and when I didn't have the CD there was no way for me to get windows back on my computer. I guess I'm just worried I'll screw up my computer even more.



    About loosing my files....that is okay if I get the enclosure, but how does that enclosure work? It copies all my files over to another computer? How do I put them back once I'm done with the full system recovery?



    Thank you for your help!!

×

2 Answers

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  • Expert
  • 214 Answers

Hi, don't worry loosing data. it won't.
hope u have the XP install CD.
boot from the install CD and at the screen where the system ask u to select the partition to install windows system, u select a different partition[D or E], not the one where your data are present, may be C:\. complete the installation and see all your data intact.
good luck

Posted on Jun 22, 2008

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  • HP Master
  • 1,314 Answers

If you have access to a windows xp disc, boot it and press R to go into repair mode. Run chkdsk from the command line prompt.

If not, you can press F10 to go into the system recover and, in it's default mode, it will recover just windows files and leave your data in tact. If you go into the advanced screen, that is the full system recovery where you will lose your data.

You can also boot with a live Linux CD like knoppix or linspire and connect a flash drive and copy your stuff over first before a full system recovery.

Or, you can purchase an enclosure or even just an IDE or SATA to USB converter, hook your drive up to it and it to another computer to copy your files over that way before doing a full recovery.

Posted on Jun 22, 2008

3 Suggested Answers

rulds2008
  • 3866 Answers

SOURCE: My computer won't boot.

This would be a good time to recover or roll back what you did, There must have been a change in your configeration.

Posted on Jun 09, 2009

ib_yang
  • 1098 Answers

SOURCE: The screen says "We apologize

If you can go to SAFE MODE, go into Control Panel and go to "System" and then the "Advanced" tab. Click "Settings" under Start up and Recovery. Then uncheck "Automatically Restart".
This will let you see that Blue Screen so you can research the error. Then restart.

The first thing I would do is remove any new hardware that might have been installed, unplug any external devices like printer, scanner, camera, etc... and then try it.

If that doesn't work, pop in your recovery disk. It will help you through the entire process of the repair.

Let me know what happens.

Thank you!

Posted on Jan 19, 2011

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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Starting a Recovery

Turn on the computer and immediately begin pressing the F10 key repeatedly until a Recovery Screen appears.
You can also start a recovery from recovery discs, or from Windows. For more information refer to Performing a Full System Recovery in Windows XP .
Back to top

Recovery is taking too long
If your computer stops responding after using the recovery program, do the following:

NOTE:If the computer appears to have stopped responding after restarting from a recovery, please wait, it may take several hours or longer to complete the initial Windows XP setup process, especially if a recovery was run from a recovery disc set sent by HP. A Standard recovery may also take longer, depending on how many files are stored in user accounts (like in My Documents ).

1 Exit the stalled recovery process by pressing the POWER button on the PC until the power turns off, this takes approximately five seconds.
2 Before recovering, disconnect personal media drives, printers, scanners, cameras, camera-type memory cards, and other devices that did not originally come with the PC.
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5 Clean the discs with a soft, clean, lint-free cloth wetted with distilled water. Wipe from the center of the disc to the outside edge. You may also use disc cleaning kits or disc restoration kits from your local computer store. These kits produce better results than using cloth and water.
6 You may also use available CD/DVD Drive cleaning kits to clean the laser reading lens of the CD or DVD drive.
Try running a full system recovery again from the hard drive by turning the on the computer and pressing the F10 key until a Recovery Screen appears. This performs the recovery from the hard drive.
7 If the recovery stops when recovering from the hard drive, use the section Disc errors occur during the recovery process to eliminate errors on the drive. Try recovering again after the disk errors are removed.

___________________________________________________________________________________________________________________

If your computer stops responding after using the recovery program, do the following:

NOTE:If the computer appears to have stopped responding after restarting from a recovery, please wait, it may take several hours or longer to complete the initial Windows XP setup process, especially if a recovery was run from a recovery disc set sent by HP. A Standard recovery may also take longer, depending on how many files are stored in user accounts (like in My Documents ).

1 Exit the stalled recovery process by pressing the POWER button on the PC until the power turns off, this takes approximately five seconds.
Before recovering, disconnect personal media drives, printers, scanners, cameras, camera-type memory cards, and other devices that did not originally come with the PC.

2 If you are using recovery discs, be aware of the following items:
If you created the recovery discs using Recovery CD Creator, be sure to run the recovery from the same drive that you used to create the discs.

3 Clean the discs with a soft, clean, lint-free cloth wetted with distilled water. Wipe from the center of the disc to the outside edge. You may also use disc cleaning kits or disc restoration kits from your local computer store. These kits produce better results than using cloth and water.

4 You may also use available CD/DVD Drive cleaning kits to clean the laser reading lens of the CD or DVD drive.

5 Try running a full system recovery again from the hard drive by turning the on the computer and pressing the F10 key until a Recovery Screen appears. This performs the recovery from the hard drive.
If the recovery stops when recovering from the hard drive, use the section Disc errors occur during the recovery process to eliminate errors on the drive. Try recovering again after the disk errors are removed.

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