Question about HP Pavilion dv8301nr Notebook

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Full system recovery???

Hello, my computer stopped responding (froze) so I did a hard shut down by pressing the power button. When I tried turing it back on I got this message....

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose 'Last Known Good Configuration' to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose "Start Windows Normally'.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight to your choice

When I make my choice it brings me right back to this screen. I called HP support desk and he suggested I do a Full system recovery. I don't want to loose all of my pictures and songs and some other files so he told me to get a '2.5" Hard Drive Enclosure' to back up my files first.

Can someone assist me??

Posted by on

  • Corriente Jun 22, 2008

    I don't have access to a CD so the second option is going to be my only choice. And this way it will wipe out my files, but will windows still be there once I'm done with the Full System recovery? I did this years ago and when I didn't have the CD there was no way for me to get windows back on my computer. I guess I'm just worried I'll screw up my computer even more.



    About loosing my files....that is okay if I get the enclosure, but how does that enclosure work? It copies all my files over to another computer? How do I put them back once I'm done with the full system recovery?



    Thank you for your help!!

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2 Answers

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  • Expert
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Hi, don't worry loosing data. it won't.
hope u have the XP install CD.
boot from the install CD and at the screen where the system ask u to select the partition to install windows system, u select a different partition[D or E], not the one where your data are present, may be C:\. complete the installation and see all your data intact.
good luck

Posted on Jun 22, 2008

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If you have access to a windows xp disc, boot it and press R to go into repair mode. Run chkdsk from the command line prompt.

If not, you can press F10 to go into the system recover and, in it's default mode, it will recover just windows files and leave your data in tact. If you go into the advanced screen, that is the full system recovery where you will lose your data.

You can also boot with a live Linux CD like knoppix or linspire and connect a flash drive and copy your stuff over first before a full system recovery.

Or, you can purchase an enclosure or even just an IDE or SATA to USB converter, hook your drive up to it and it to another computer to copy your files over that way before doing a full recovery.

Posted on Jun 22, 2008

2 Suggested Answers

rulds2008
  • 3866 Answers

SOURCE: My computer won't boot.

This would be a good time to recover or roll back what you did, There must have been a change in your configeration.

Posted on Jun 09, 2009

ib_yang
  • 1098 Answers

SOURCE: The screen says "We apologize

If you can go to SAFE MODE, go into Control Panel and go to "System" and then the "Advanced" tab. Click "Settings" under Start up and Recovery. Then uncheck "Automatically Restart".
This will let you see that Blue Screen so you can research the error. Then restart.

The first thing I would do is remove any new hardware that might have been installed, unplug any external devices like printer, scanner, camera, etc... and then try it.

If that doesn't work, pop in your recovery disk. It will help you through the entire process of the repair.

Let me know what happens.

Thank you!

Posted on Jan 19, 2011

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