Question about HP Photosmart C6180 All-In-One InkJet Printer

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Connot print I've tried everything to get my C6180 working screen says Replace the following empty ink cartridge(s)to resume printing the printer does not have enough ink to ensure printer health. the emty ink cartridge must be replaced for resume. I've tried everything nothing work Can someone please help me fix the problem.

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  • mark thompson May 11, 2010

    Did you replace the cartirdge with genuine Canon? Sounds like the printer won't acknowledge the new cartridge. Try re-installing but make sure the contacts on the cartridge are clean. Dumb question but did you take off the protective film over the bottom of the cartridge?

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  • 106 Answers

Hi,

There are several factors that contributes that certain error message. try the following steps.

Performing a semi-full reset of the All-in-One. Remember, make sure that you follow the steps exactly.

  1. Make sure that the printer is TURN ON.
  2. Remove the power cord from the product.
  3. Press and hold the # and 6 buttons.
  4. While holding the buttons down, connect the power cord to the product.
  5. Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.
  6. Use the On button to turn on the product. The reset information appears on the color graphics display.
  7. Note: if the issue is still not resolve, please let me know.

Best regards
adonscott

Posted on Jul 03, 2008

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hi,

below is the document that i would like you to follow. If still the document wont resolve your issue, please call 1-800-474-6836 for tech support. Also, check the warranty of the printer, and if the tech found out that its an ink problem, then they can go ahead and have it replace.

CLICK HERE ==>> DOCUMENT

thank you.

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Please let me know if these steps helped you or not. Thanks

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