Question about IOGear (GBU211) Bluetooth Wireless Adapter

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Bluetooth iogear adapter

I installed the iogear bluetooth adapter to my toshiba satellite 1400 laptop - now the classic windows xp logon screen displays instead of the welcome screen - - can you help?
(I have since uninstalled the bluetooth software from my laptop - - )

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My Toshiba Laptop was setup to create automatic "System Restore Points"...I simply went back to the system restore point one day prior to installing the Iogear Bluetooth software: (my computer>accessories>toshiba tools>system restore).
I now have my Windows XP Welcome Screen back - -any changes or program installations I've made after the restore date will need to be reinstalled or reapplied, but I didn't have much on the laptop anyway, since I had just got it!
I would suggest backing up any files or data you may want to save before doing the system restore on any computer (maybe on a flashdrive or sd card, someplace other than the harddrive - then you can select what you want to install - excluding the culprit that caused you the problem). The system restore option will backup certain system files - notifying you of the new filenames after the restore has completed.
If the system restore process doesn't work, you do have the option of 'going back' to the last system settings, or trying another 'System Restore Point'.
If any desktop or laptop pc has a 'System Restore' option, I highly recommend turning this feature on....it may prevent a lot of headaches and problems!
One suggestion - BACKUP your system somewhere before making any major changes to your system...especially before installing new applications, or even before changing your system profiles or connectivity options...so many things can't easily be 'undone' !

Posted on Jun 23, 2008

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What is the operating system of your computer? Can you tell me the exact model number of your Bluetooth Adapter (it usually starts with GBU)?

Check the link below, and see the system requirements:

http://www.iogear.com/product/GBU421/

You need to check also the system type of your computer (32 or 64-bit OS). Some IOGEAR devices could only support 32-bit OS. If you are running 64-bit OS, that could cause the problem.

Try to uninstall the Bluetooth driver. Reboot the computer, then reload the installation disk that came with it. Once the hardware wizard ask you to plug the device it, just continue the installation, BUT DO NOT plug the device.

After the installation is done, reboot the computer again, the PLUG the device in WHILE the computer is shutting down. Once the computer comes back up, then it should install the other necessary driver. And that should work.

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Won't install


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I bought an Iogear Bluetooth 2.0 USB Micro Adapter, model GBU421, which installed flawlessly and automatically in Windows 7.

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GBU311 does not have a Vista driver. Because it could only support the Win 2000, Win ME, 98SE, and XP. It does not support Win Vista and later versions.

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http://www.iogear.com/product/GBU421/

Thank you and good luck!

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Hi there. what operating system are you running? You may try using the driver from IOGEAR website. Go to www.iogear.com. In search field, please type in the model number of the unit and hit go. Double click the unit and you'll see on the left side "Drivers/Manual" Locate the model number and save the driver to Desktop. Once done, extract the file and use this driver instead. You may also, check IOGEAR's Tech Info Library by clicking solutions and selecting TIL - tech info library. Once there, type in the search field, type "Bluetooth" and look for Installation Guide. this will give you the step by step guide in installing the driver for the said device.

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it is most likely because vista does not have the right drivers for the adapter. Try going to iogears website and downloading them...if the exist yet. If not you might have to send iogear a message to hurry up!

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