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That is the problem with WMA's - they are glitchy, the licenses expire after a while, and the songs you paid for are no good if you allow your music service subscription to expire. You actually have to renew the songs through Rhapsody, delete the existing ones after your Sansa, and then re-sync them through Windows Media Player.
If you only download and transfer songs in mp3 format, they will never give you this problem.
The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.
I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:
" Are you sure the player is in MTP(plays for sure) mode when you transfer it? You
can check by going to settings>usb mode on the player itself. I
think it needs to be for you to use library files like that. " (This worked for me)
"are you copy and pasting the files? if so you will need to use WMP to
sync the files. copy and paste might not be transferring the license." (didn't try this -- didn't need to)
What you will have to do is transfer a new song from the subcription company..or you can try to format the device (formatting will delete all the data) and then your device will be back in working mode..
I hope that helps
Please rate accordingly
Unfortunatly I think we may have to get a subscription to the site we are downloading music from. I have a 30 day free trial membership with Rapsady and I have had to reconnect my Sansa to my computer and visit there site approx 3 times to re-synchronize. It seems to synchronize automaticaly when you are logged into the site and your membership/free trial is still good. Hope this helps.
it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.
1. go to the settings menu on your player
2. go to USB and change it to MTP
3. Plug it into your PC
4. Open My Computer and right click on your player
5. Click on format
6. open windows media player
7. click on library and start adding songs to your player
8. click on "sync" at the bottom of the playlist on the right
9. that should do it!