Question about Arris Touchstone 450a (CM450) Modem

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Connecting my arris modem to x-box live

Hey im tring to connect to x-box live and the rep. from x-box told me they have problems with arris modems can you help?

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I have an Arris cable modem and use Xbox live. They work very well together. Most ISP's will only allow one active device at a time. When you switch between you cable modem and your Xbox you need to use a pen and press the reset button on the arris every single time you switch.

Posted on Apr 09, 2009

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I HAVE AN ARRIS TG862 & I CAN GET THE INTERNET THROUGH LAN BUT NOT WIFI HOW DO I GET WIFI TO WORK ON THIS PRODUCT? I HAD A TECH. FROM MY SERVICE PROVIDER AND THEY TOLD ME TO CONTACT ARRIS


This is a product that will support WiFI. Here is a description of it:
Touchstone; TG862A/NA Wireless eMTA;
DOCSIS 3.0, 802.11n, 2.4GHz, 4 Gigabit
Ethernet, 115-240VAC, 50/60 Hz North American Power cord,
If tech from service company could not activate service, I assume he feels something is wrong with the modem itself. Are you connecting over frequency 802.11n to the modem, perhaps it is not seeing the wireless frequency?

Feb 20, 2014 | Arris Modems

1 Answer

Setting up xbox live


ARRIS modem is a phone/hsi modem. What youll need to do is first turn power off on xbox then unplug the power supply from the back of the Arris modem and unscrew the coaxil/cable wire from the back of the modem for about a minute. Then plug in the power cord to the modem wait another half minute then screw in the coaxil/cable wire....wait for the lights to come back on make sure the online light is solid green not flashing and follow the ethernet cable (Looks like a thick telephone wire) and make sure you have that ethernet cable seated/snapped into the ethernet port on your xbox. Then turn the xbox on and do connection test. FINISHED..IF it's still not working make sure you have Internet service from your provider and if using a router bypass it at first see if you can get onto xbox live without the router. If you can with just connected directly to your arris modem without the router involved. If you do want to use wireless contact your router manufacture and or xbox support at 800-469-9269.

Apr 24, 2010 | Arris Touchstone 450a (CM450) Modem

1 Answer

I have my main computer set yp with arris router


  • You can use both Ethernet and USB interface to connect two PCs simultaneously with one cable modem.

  • If you plan to go wireless (and maybe connect more computers), you have to purchase a router to split/share the internet connection coming from the modem.

Apr 07, 2010 | Arris Touchstone 450a (CM450) Modem

1 Answer

I am looking for usb driver for arris rndis modem model number is tm602g


http://www.drivers-fix.net/arris.php. Comcast sometimes has drivers for this device. Use the ethernet connection if you can cause Arris EMTA's usb outputs **** unless your trying to do both which is what I think your doing. If your computer only has a USB connection look for adaptors

Oct 11, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

Unable to connect VPN using Arris Modem & Comcast Router


hi, mate check firewall settings of your modem/router. Then contact your IT administrator and he should be able to make changes to configurations for you. In most cases if server classify's your connection as unsafe it rejects it.

Jul 17, 2009 | Modems

1 Answer

I have an arris tm602gct and cannot connect thru my netgear


Can you connect if you are directly wired into the router?

You may want to try using a ball point pen and pressing the reset button on the back of the arris. Let it reboot and try again.

Some netgear routers come with the wireless disabled out of the box, so you need to be hard wired when you run the CD or if you try to connect through your browser 192.168.1.1

Feb 15, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

Linksys router and modem problems


Hello,

Most cable company's will not allow you to use the USB and the ethernet connection at the same time. You will need to only use ethernet to your PC and your XBOX. Once you have the ethernet cord connected from your modem to the WAN/Internet port on your router you will need to press the reset button on the back of the arris to authorise the router for access. After that is done you will plug you XBOX into 1 of the 4 numbered ports on the router. Then you will need an additional ethernet cord for your PC.

Hope this helps

Jan 04, 2009 | Arris SURFboard SB5120 Modem

2 Answers

How is Arris Telephony Modem installed?


Hi taldrich6 - You have this listed under Arris CM450. Is that what you have?

Jul 22, 2008 | Arris Touchstone 450a (CM450) Modem

2 Answers

Arris cable modem


try shutting of your computer then shutting off the modem, the modems have batteries you might have to remove them theres usally a panel on the bottom, in the back you should have a wire for comcast cable and an ethernet chord telephone too if you have everything. also your modem could be broken, i had the same problem

Jun 06, 2008 | Arris Touchstone 450a (CM450) Modem

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