Question about Microsoft Xbox 360 Console

1 Answer

Disc Tray wont stay shut

One night i went over to put a new game in and after i put the disc in i pressed the eject/close button. Right after it closed, it ejected on its own. Every time i pressed close, from either the dashboard, or the console it will close and about a second later open on its own. No matter what i did it wouldn't stay shut. It closes, then opens and stays open. They only way it would stay shut is if the power cord was pulled right before it opened again. So pretty much i cant play any games now.

Posted by on

  • 2 more comments 
  • Anonymous Jun 22, 2008

    i put the disc in i pressed the eject/close button. Right after it closed, it ejected on its own. Every time i pressed close, from either the dashboard, or the console it will close and about a second later open on its own. No matter what i did it wouldn't stay shut. It closes, then opens and stays open. They only way it would stay shut is if the power cord was pulled right before it opened again.

  • Anonymous Jun 22, 2008

    disc tray shuts then starts bugging outand opens half way and stays at half open on or closed

  • Anonymous Jun 23, 2008

    xbox 360 comes on by iteslf and the tray pops out on its own... wen i try to close it again it just opens out again

  • bigpoppy Sep 10, 2008

    when i turn on the x box 360 the tray opens right away and wont stay closed. the light in the center of the power button just flashes rapidly and i have to pull the power cord out to make the tray stay closed.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

Posted on Jun 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

416B-4174-1601-0300-C800-0036


here's the solution that may work for you

  1. Eject the disc tray and remove any disc from the console.
  2. Important: Do not close the disc tray. Leave it open.
  3. With the disc tray open, remove the power cord from the back of the console.
  4. Gently push the disc tray about half-way back into the console.
  5. Plug the power cord back into the console.
  6. Push the power button on the console. The tray should close the rest of the way, then the console should restart and display the Xbox Dashboard.
  7. Important Do not use the controller or the disc eject button to turn on the console.
  8. Try updating your console software again.
What this does is put the DVD drive into Mode-B, which is an alternate operating state that allows the drive's physical memory banks to be flashed with new firmware. Because the latest XBL update involves flashing the drive with new firmware, you may need to physically put the drive in Mode-B. The latest update flashes the drive to make it compatible with Microsoft's new high-capacity disc format, XGD3, which will be used sometime in the future.

Jun 10, 2014 | Microsoft Xbox 360 Console

1 Answer

What do I do it will not Except my games it just kicks them out


It looks like something is keeping the tray from closing all the way or the eject button is somehow being pressed when it closes. Open the tray and get a flash light to look inside to see if there is anything in there that shouldnt be (like maybe a disc that came loose from the tray and is still inside the xbox). If it looks all clear try holding down the eject button when putting the disc in. If that doesnt work try opening and closing it without a disc in. If it stays closed without a disc open and close it a couple times to be sure then try putting the disc in again. If that doesnt work try standing the xbox up on its side and putting the disc in.

The next step I would try is replacing the disc drive. This of course will void your warranty if you do it yourself I would suggest requesting repair from Microsoft if it is in warranty (http://support.xbox.com/en-US/xbox-360/repair/repair-process)

If it is not in warranty try replacing the disc drive (This is pretty complicated. I have done it and honestly wouldnt suggest doing it yourself unless you are very familiar with disassembling and resembling electronics.) Here are instructions http://hardandsoftgaming.wordpress.com/2011/03/12/replacing-a-faulty-xbox-360-dvd-drive-firmware-flash-or-circuit-board-transplant/

If you are not comfortably with doing this yourself find a local repair shop.

May 07, 2013 | Video Game Consoles

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

PS3 not sucking in the disc


contact sony for repair the bluray drive needs replacing

Aug 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Disc tray???


Did you recently open the ps2/modify it?

Found this which may help (and will void your warrenty):

When you take the top cover off of the PS2, you can see where the Reset/Eject ribbon cable plugs into the system itself. Right next to and slightly below here are three wires with three tiny color-coded plug-ins attached. They are just pressed into place and have a tendency to work themselves out over time. And depending on which one came undone, the disc tray will either always want to stay closed or always want to stay open. Either way, the operation of the disc tray will be erratic and problematic.

So it's a matter of using a pair of needle-nosed pliers to grasp and make sure that all three of these tiny plug-ins are fully inserted into the slots where they belong. Sometimes it's even necessary to very slightly lift the PS2 out of the bottom half of it's shell to gain better access to them. After they're all clearly in place, then it's a good idea to use the same needle-nosed pliers to make sure that the ribbon cable did not slightly pull out of place from where it is plugged in as well, or the Reset/Eject buttons will not work.

After all this, you can put the PS2 back together and voila...you should be good to go!

Sep 06, 2008 | Sony PlayStation 2 (PS2) Console

2 Answers

Xbox 360


you need to send it off to get repaired

Aug 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Ps2


you say it wont turn back on but it has power.
is the light red ( stand by )
or do you have green and blue lights
Did it fall????
try cleaning the disk and the lens
you can also run the auto diagnosis..

HERE'S HOW
Auto-Diagnosis (PlayStation 2 system) 1. Turn on the system without a disc inside. 2. Once at the Main Menu, press the triangle button to enter the Version Information Screen. 3. Highlight the "Console" option, and then press the triangle button again. 4. Next, press the X button, highlight "On", and then press the X button once more. 5. Now press the circle button twice to return to the Main Menu. 6. Press the eject button on the front of the console, and insert a disc. 7. Now close the disc tray, but DO NOT reset the system. 8. Highlight the Browser option from the Main Menu, and then press the X button. 9. In the Browser, an icon of the disc should appear on the screen. Highlight this icon, and then press the X button to read the disc. 10. If the auto-diagnosis is successful, the disc should load properly at this point. NOTE: The auto-diagnosis feature will return to "Off" the next time a disc is inserted.


the above is a copyright of the PS2 user guide

Dec 29, 2007 | Sony PlayStation 2 (PS2) Console

1 Answer

Disk format


1) Turn on machine
2) Open Tray
3) With tray still open hold the reset until the tray closes.
4) Tap the reset once.
if there is a format disc error, it says "Please insert a Playstation or Playstation 2 format disc." It is accompanied by a sound similar to the browser, but with a more tense noise. This is caused by a disc being so badly scratched that it completely fails to recognise the format, or if there is a problem with the laser. Auto-Diagnosis (PlayStation 2 system) 1. Turn on the system without a disc inside. 2. Once at the Main Menu, press the triangle button to enter the Version Information Screen. 3. Highlight the "Console" option, and then press the triangle button again. 4. Next, press the X button, highlight "On", and then press the X button once more. 5. Now press the circle button twice to return to the Main Menu. 6. Press the eject button on the front of the console, and insert a disc. 7. Now close the disc tray, but DO NOT reset the system. 8. Highlight the Browser option from the Main Menu, and then press the X button. 9. In the Browser, an icon of the disc should appear on the screen. Highlight this icon, and then press the X button to read the disc. 10. If the auto-diagnosis is successful, the disc should load properly at this point.NOTE: The auto-diagnosis feature will return to "Off" the next time a disc is inserted.

Dec 15, 2007 | Sony PlayStation 2 (PS2) Console

2 Answers

Disc tray won't close!


i know this sounds carzy but mine just did that and i pushed it in hard but not too hard and then tried opened it and when i hit the close button it worked

Oct 27, 2007 | Microsoft Xbox 360 Console

1 Answer

PS2 auto shut down when disc tray is close


big mistake. never use ps1 cables on a ps2. i made the same mistake once.

Oct 01, 2007 | Sony PlayStation 2 (PS2) Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

320 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...