Question about LG WM-2277HW Front Load Washer
Is there any way to get the soap dispenser drawer out if it is stuck in the closed position? When I tried to pull it out the front cover popped off but the drawer is still stuck. UGH!
Great advice. I used a portion of you plan. Pulled off the top, but since the softener cup is on the right, I only uncliped the 3 clips on that side of the assembly. With those loose, I could pry gently up on the back portion of the assembly lid, and the drawer pulled out.
I also see no need for the cover, other than a measuring device. So removed the screws at the front, pushed the assembly back into the washer, and unclipped the rest of the lid. Once the lid of the tray assembly was off, it was easy to remove the softener cover. The only challenging part was getting the re-closed assembly to go back into the cut-out in the face metal. I got caught a couple times, but getting my hand up under the assemble allowed be to push evenly up on both sides as I pushed it forward into place.
Now the door works fine again. Seems to be a significant design flaw by LG.
Hope the helps other.
Posted on May 17, 2009
OK, just went through this problem.
1a) look at the manual linked above for where everything is1b) Take the top cover off so you can access the dispenser2) The dispenser is still bolted to the front of the machine. This problem is compounded by the fact that the screws you need take out are blocked by the front of the drawer that is stuck. So I took a drill and bored out small holes through the plastic so I could access each of the two screws holding the dispenser in place.3) Unscrew the two holding screws. Save them. Now slide the dispenser towards the back of the machine to free it from the hooks on the left side. I was not able to fully pull it free but you need a little more room for step 4. Also, peel off the cable on the right side of the dispenser so it does not get pulled when you move the dispenser.4) There are 6 clips (3 to a side) on the dispenser that need to be lifted. Once all 6 clips are free, lift up on the back of the dispenser lid (near the hoses) pry the lid off. Once the lid is off you should be able to take the drawer out and freely move the dispenser around.
So in my case it was the blue softener lid (back right) that was warped and causing the problem.
Posted on Oct 07, 2011
The front of the blue top of the softener dispenser got stuck preventing the drawer from opening in my LG also. I found this site and did top removal, un-clipped and raised right side of plastic box and managed to get drawer out. I removed the blue softener top which fixed the problem with sticking but the wife said with it gone the softener dispenser was left full of water so she had to empty it before each use, a PITB. I took off top again removed the entire plastic box (held in place by two screws in front and two tabs on left side, also removed big hose at the rear bottom). I pushed in plastic clips and popped off the top. I determined the front of the blue top had to be hanging on the rear lip of the Pre-wash water dispenser. I filed down the back lip of the Pre-wash water dispenser area on the lid of the box (took it down about 1/2 way). Re-assembled and re-installed the box and dispenser tray. I tested many (75-100?) in/outs of the dispenser tray with the blue softener top in place, no hang-ups. Re-connected big hose at rear, put top back on, ran a dummy wash cycle to check for leaks. If it hangs up again I'll do a bit more filing of the lip as this seems to be the problem area. I'll post update if further modifications are required.
Posted on Aug 01, 2013
Same deal happened with me. I just unclipped one side of the dispenser top and lifted it enough to allow the drawer to slide open. Once the drawer was open, I could remove those irritating little compartment lids that kept jamming the drawer shut. Closed it all back up and everything works fine.
Posted on Feb 24, 2013
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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