You probably just need to tighten mounting screws. Most screws are covered by a cap or cover that snaps into place. You should be able to unsnap the cover with a small blade screwdriver or knife point. Use a wide blade screwdriver on the slotted head screw on top to tighten while holding retaining nuts on the underside of toilet. Some of the screws and nuts are plastic so you should be able to hold the nuts by hand while using screwdriver to tighten screws. If you can't hold nuts by hand use pliers. Some use brass screws and nuts so use proper size wrench to hold nut. Hope this helps you. Thanks
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