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DVD CD writer not working will play cds says writer not connected L350/L350d laptop

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Remove the case and make sure that the power cable and ribbon cable are firmly in place. I always remove and reseat the cable to ensure a good connection.

If that doesn't work, please reply back.

Posted on Jun 22, 2008

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Will a blue ray DVD write combo as in the 8300 computer model burn and play cds?


DVD write combo means just that you can burn CD-R's or RW's or DVD-R or DVD-RW's your correct in the first place. You can also burn Blue Ray disc's as well. Nice burner. John

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If you can not burn but can read a CD, that means your writer is no longer working. In this case you have to buy a new CD/DVD writer so that you can burn cd/dvd disc. Have a nice day.

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The cd/dvd writer constantly open and close once a disc is inserted. On insertion of a disc, cd/dvd player will read the data on the disc. Windows Media player will display realtime image of the movie,...


Hi Charles,

The issue is due to the driver corruption. You need not worry, there is a simple solution for this.

Go to device manage --> right click on your CD/DVD drive and then click uninstall and then restart your computer. Do not keep any CDs while you do this. Just try this out.

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On the back of a CD-writer or a DVD-writer is a small grid (2 rows) of gold pins.

Each vertical set of pins is labelled: MA(ster), SL(ave), and C(able)S(elect).
Be sure that one drive has a small jumper between the MA pins,
and the other drive has a small jumper between the SL pins.

Was there any software on CD-ROM that came with the DVD-writer,
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To "play" a DVD, you'll need that software.
To "play" a music CD, Windows Media Player will suffice.

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Dell XPS 410 DVD rom will read cds but not dvds


Try to uninstall and then reinstall the driver for the DVD rom. Also, make sure you have a DVD application software that you can use to play those DVDs; like Realplayer.

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My CD/DVD rom drives have quit operating . What can I do to restore them ?


A friend of mine had the same problem, we couldn't get his dvd writer to work. It would read the CD but it couldn't burn dvds/cds. We had to buy a new DVD writer. You can get a really good one for around $60. An asus one is good. Check to make sure your dvd writer is plugged in usually by IDE cable and power cable. Newer ones might have SATA. Get a new one and unmount the old one and place the new one where the old one was. You'll need an antistatic wrist strap to ground yourself.

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Here is a page with specs:

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Note under DVD>Write DVD it says N/A. (Not applicable.)

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1 Answer

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BronzeAngel,

The Model number you list is for a Seagate 40Gb harddrive, in order to answer your question I need to know the make and model of your CD/DVD writer.
If you have Burner software (Nero/ Easy Cd creator etc..) on your Laptop it can Identify your writer for you. Otherwise you can look in device manager under cd/dvd drives, or maybe optical drives depending on what operating system you have.

Also it would be beneficial for me to know what operating system you have and if you know what driver version you have for your writer.

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Depending on the age of the writer, this is typical. Older writers do not always work well with the newer formats. You may even find that it works with only certain brands. The other thing to check is the formats compatible with your writer.

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