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Posted on Jun 21, 2008
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Windows can't recognize the hp laserjet 1020

My windows don't recognize mu laserjet 1020 and can not print any document by any programme even the windows progs.
and when i reinstall it , in the last step in which it asks me to set the caple and open the printer it tells me that windows can not find your printer although i'm setting it on and the usb caple works good
it made such aproblem few litle times but when i reswish it or moving the usb caple and set it again it works
is it windows problem or what??????????????

1 Answer

Tim Babcock

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  • HP Master 2,794 Answers
  • Posted on Jun 22, 2008
Tim Babcock
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It could be a bad USB port in the back of your computer.

Are you using this with Windows Vista?

Did the printer work on a different USB port?

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00602236&cc=us&lc=en&dlc=en&product=439320&dlc=en&lang=en
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