My windows don't recognize mu laserjet 1020 and can not print any document by any programme even the windows progs.
and when i reinstall it , in the last step in which it asks me to set the caple and open the printer it tells me that windows can not find your printer although i'm setting it on and the usb caple works good
it made such aproblem few litle times but when i reswish it or moving the usb caple and set it again it works
is it windows problem or what??????????????
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If red light not working nothing will happen, printer has to print but in your case we can suspect power supply board or formatter.Step 1:Check printer initializing or not, are you find out any difference while initializing? Step 2:Check whether system recognizing the printer or not. If not replace with another formatter then confirm, even its same replace power supply board..
Turn off printer, Goto Control panel then printers and faxs, double click on your printers icon, a box opens with your pending prints, select file and cancel all documents, close all windows, restart printer
First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not.
Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista.
Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions.