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Sound my sound isnt working!!!! i went on youtube to watch my favorite music video and i couldnt hear a thing. i troubleshooted, i restarted my computer, i checked to make sure everything was plugged in correctly and it was. i even installed the recommended driver for my computer and that didnt work either. my cousin passed away not so long ago and i want to see (and hear) a video of him THIS IS SO FRUSTRATING!!!!! WHAT DO I DO?

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  • glgromo Jul 01, 2008

    well i been trying to use my computerafter ii remove avirus from in & realize I dont'hear any sounds

  • Anonymous Feb 28, 2009

    i want to reinstall my volume control and sound speech and audio devices

  • kkhalifa Feb 28, 2009

    i want to re install my sound speech audio and volume control devices

  • Tim Babcock
    Tim Babcock May 11, 2010

    Are you using head phones or speakers?



    Try plugging in a set of headphones into the green audio jack and see what happens.

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Did you have sound before?
If yes then follow this for xp:
Start/control panel/Sounds, Speech, & Audio Devices/Sound & Audio Devices. Is page greyed out? If yes then most likely its your sound card or on board sound, or your missing drivers.
If not greyed out go to "Sounds" tab, click on any "Program events" sound under Windows then click little black arrow next to browse on bottom right . Sound? If the arrow is greyed out then its the same; audio hardware device or audio driver.
If there is still no sound click on "Hardware" tab and first Sound,video and game controller then "properties". This will tell you under "Device status" if this device is working properly. Do this for each Sound, video ect.... selection in the list. I have found there are usually 6 listings. If not then you are most likely missing a sound driver.

Posted on Jul 01, 2008

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Sounds like you have too much invisible crap running in the background. Try these:

hit the windows key and type msconfig in the search bar, click the startup tab and uncheck everything that isn't acer or windows related. Restart computer

download malwarebytes and ccleaner, update and run both. Delete/quarantine all spyware and viruses

click start>control panel>add and remove programs. delete every program that isnt 100% needed. If it wont let you delete, google the program and how to delete it since it's probably spyware.

start>accessories>system tools>disk defragmenter(don't bother if you have an SSD hard drive)

if these don't work try start>accessories>system tools>system restore. restore to a point before you had this problem

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Sound stops and starts on youtube


Step 1:

Restart your computer. Once your computer is completely turned on, check if youtube is working fine. If no go, please proceed to next step.

Step 2:

Use a different web browser like chrome or mozilla. Check if it works. This is actually a problem with your web browser. If I were you, you update your webbrowser or the flash player. Flash player runs videos and music in the web browser.

Step 3:

After fixing this problem, download Radarsync so that all driver related issues are fixed. Your current issue could also be a cause of a driver related problem.

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Sounds to me like you're having one of two possible problems, first possibility is the video card burned out, second being the power supply died out. When you turn on your computer do you hear your harddrive make any sound(usually hear a bit of a louder sound similar to when you first put a cd in the disk drive) if not then it might be your power supply died out, if everything sounds normal then it might just be the video card. There are ways to swap out those pieces, but wouldn't recommend it to you if you're not too tech savvy, so what I suggest is you send it back to HP if you're still under warranty and see if they fix the issue for you.

If you are willing to try and fix it yourself you can order a power supply and/or video card from websites like www.tigerdirect.com or www.newegg.com, and to learn how to replace the parts go here(for video card)http://www.youtube.com/watch?v=Lh_rwIbVNrQ and for the power supply go here http://www.youtube.com/watch?v=UzolRkN7Eew

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1 Answer

Muffled sound


I think it might be a driver or a codec missing. Eeeh... do you hear the same thing while listening to music? If you don't it is definitely a software issue! From here I would try reinstalling the software, or get the most updated version of the software (I'm assuming you're using Windows Media Player). Let me know if you're using a specific software.

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