Question about Office Equipment & Supplies
Cause: Possibly a leak in an ink cartridge. Pull all of your cartridges and inspect for leaks....it will be obvious and you will probably get it all over everywhere if you are not carefull, so be prepared to immediately toss it in the waste bin.
Solution: Sounds like you have ink (wet?) inside the paper path on one of the rubber rollers. It sounds like it is so saturated with ink that this will continue for a long time until it either runs out or you replace the roller.
Look for the roller that is where this line appears. Using another piece of paper or a paper towel soaked with alcohol (rubbing), touch it and see if ink doesn't appear on the paper. If it does then you might be able to clean it by continuing to soak up the ink on scrap paper by pressing it out of the roller. It won't completely fix the problem and it won't do it right away but it will get it started.
Posted on Jun 21, 2008
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Posted on Jan 02, 2017
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