Question about HP Pavilion DV5234US Notebook Laptop

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Itunes will not work with windows vista

Hi, I have had my computer for a while now and it is running on vista home premium. I had itunes when I first bought the computer but now quick time and itunes will not work. When I download them it says I have completed the download but when I go to open the programs it says itunes/quick time have stopped working and then it shows this:

Download updates for iTunes This problem was caused by iTunes, which was created by Apple Inc..
Solution

A newer version of this software is available for download that addresses this problem. Apple Inc. recommends updating to take advantage of security and stability improvements.
Go online to the following website to update iTunes:

I went online and did this and updated my itunes and my quick time and it is still giving me the same message. Is there anything else I can do? I haven't been able to use my ipod on my computer for almost a year now.

Anything will help!

Thanks

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  • 2 more comments 
  • sloy Jun 21, 2008

    Yes several times!

  • Anonymous Sep 23, 2008

    I have exactly the same problem. I have tried to uninstall and reinstall but I get the same messag. "Itunes have stopped working"

  • CS S PLAYER May 11, 2010

    Have you tried just un-installing and re-installing it?

  • Anonymous Mar 19, 2014

    everytime i download iTunes, i have notification saying thereis a problem and to contact support.

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  • HP Master
  • 4,806 Answers

Uninstall both itunes and quick time, do a registry clean, reboot the machine and reinstall itunes & quick time in XP service pack 2 mode, vista still has compatibility issues so this option might not work

Posted on Nov 13, 2008

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