I think my whisper mode is on and I cannot figure out how to turn it off permanently. Callers can hear me, I cannot hear them. I tried the options button when receiving a call on the cellphone and it would let me turn whisper mode off but still couldn't hear caller and then it would return to whisper mode on as soon as the next call came in!
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? Microphone? For the other person to hear you the microphone on the phone must work. You cannot adjust that. For you to hear them you need a speaker on your phone. You can adjust the volume of the speaker on your phone. If callers cannot hear you try putting your phone on the speaker, rather than handset mode so it becomes a speaker phone. Then, while talking to someone to test the phone, try holding it in different ways to see if you are covering the microphone with your fingers. Without knowing what model of phone (specifically) you have I can't figure out where these are located on your phone. You can google the model though and locate them yourself easily.
Perhaps you should bring your mobile phone to the nearest service center or reliable cellphone technician cause I think there is a problem with you cellphone microphone that's why callers can't hear you..Hope it will help.
not sure if its the same problem but i had that with a different model and was told when i placed the charger in the phone it moved the mic slightly and thats why it was not working as it should i used my hands free every time i made a call mine was so bad ..it was a manufacture fault so i was lucky and had the phone changed free !!! hope this helps
http://www.samsung.com/us/support/download/supportDown.do?group=mobilephones&type=mobilephones&subtype=att&model_nm=SGH-A707&mType=&dType=D&vType=R This is the full manual and addresses a few issues you mentioned.